Itam Consultant

2 weeks ago

Johannesburg, South Africa SoftwareOne Full time

Job Function: Software & Cloud Services Why SoftwareONE?:
The role:
Join the SoftwareONE IT Asset Management (ITAM) team and work with a talented group of consultants building out next generation Software Asset Management (SAM) solutions for our customers. This Team is responsible for advisory, design, implementation and delivery.

Working in a team environment, you will be responsible for providing consulting services around SAM Tools. The Consultant will be responsible for providing SAM services and deliver a first class advisory of our services designed to meet customers’ business needs.

The primary focus is to plan, design, implement and operate SAM solutions for on prem as well as cloud Software.
- Analyse client’s situation and design the best solutions for it
- Create & establish SAM concepts & processes
- Establish continuous service improvements
- Ensure fulfilment of SLA’s and KPI’s
- Creation of deliverables like Software License Balances, Business Health Checks etc.
- Leading and participate in customer workshops to different stakeholders, adjust to the target audience and tailor the key message accordingly.
- Closely collaborates with other Teams, service practices and our global service centres
- Compliance & Governance consulting for on-premise and cloud software to our customers
- Be an advocate/consultant for our clients to implement SAM as an integrated practice

What we need to see from you:

- Expert consulting skills - be able to consult different Stakeholders in all structural levels in the wide space of Software Asset Management.
- Demonstrated ability to influence and consult (providing options with pros, cons, and risks) while providing thought leadership in solving business processes and/or technical problems during project delivery.
- Understand customers business - governance, objectives, practices, roles and processes related to business requirements
- Good technical architecture understanding including impact to dependent objectives
- Project and Service management skills, including leading large projects content wise, leading distributed project teams with different cultural and language backgrounds
- 3+ years IT Asset Management ITAM experience
- 3+ years Software Asset Management (SAM) experience
- Hardware Asset Management (HAM) experience would be a plus
- Software volume licensing skills (Microsoft)
- Experience in SAM Tools like FNMS, SNOW, ServiceNOW etc.

LI-CD1

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