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Project Coordinator

3 weeks ago

Johannesburg, South Africa Training Force Full time

Duties and responsibilities:
Project Management:

- Capturing, uploading and maintaining required learner information on the Learner Management System (LMS)
- Report on issues and risks to the Project Manager regarding class and host site attendance
- Order new training / project supplies and materials prior to the start of each cluster within the required timeframes
- Learn about every aspect of each project the team is working on
- Update changes made to projects as and when instructed by Project Manager
- Manage project schedules
- Communicate to learners about training dates and venues
- Monitor learners host site attendance
- File paperwork regularly

Project Implementation:

- Compile project plan with Project Manager
- Coordinate equipment use, activities, information and resources
- Ensure project files, learner files and all other learner documentation are of high quality and standard to pass internal and external moderations
- Arrange assessments after every cluster
- Arrange internal moderation for 50% of Portfolios of Evidence (POE’s)
- Book training venues
- Adhere to the Company’s Quality Management System (QMS)
- Adhere to the Company’s policies and procedures
- Perform any other reasonable request as directed by Senior Management
- Promote the Company and its training in a positive and professional manner
- Manage and mentor staff in a professional and effective manner
- Ensure high standards in the commencement, delivery and success of all training
- Build and maintain strong relationships with clients and learners to ensure return business
- Maintain the high standards of the Company

Project Completion:

- Arrange final internal moderation for 100% of POE’s
- Ensure client and learner information and documents are loaded on the system
- Set up project file, client e-folders, Learner Management System (LMS) and Monthly Client Feedback Report (MCFR)
- Upload learner details and prepare spreadsheet for external moderation
- Ensure that learner results spreadsheets and achievements are sent to SETA Team
- Ensure that project policies and processes are always adhered to

Administration Support:

- Liaise with functional support teams and adhere to service level agreements of: o Quality Assurance during recruitment of learners
- Signing of learner agreements and obtaining supporting documents
- Assist with Learner administration processes:

- Coordinate the onboarding and orientation of learners
- Coordinate the attendance registers for workplace experience and training attendance, whilst addressing and managing any absences
- Coordinate remediation and ensure it is completed by Facilitators after each cluster assessment
- Preparation of POE’s and project files in preparation for Internal Moderation (IM) and External Moderation (EM)
- Build and maintain relationships with the learners through regular contact
- Monitor learner attendance, ensure required documentation is received according to Labour Conditions (e.g., leave forms)

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (preferred)