Head of Fraud

2 weeks ago

Cape Town, South Africa Initiate international Full time

We have an exciting** job** opportunity for an experienced **Head of Fraud** to join an established casino provider that is expanding its **Cape Town** operations. This role would task you with building a robust fraud strategy and smooth, payments process for their customers across a new and exciting gambling platform. You would also be involved with building and managing a small team with significant scope for growth.

Your key** job** responsibilities as the **Head of Fraud** in **Cape Town** will include:

- Creation and daily management of the Risk, Fraud & Payment department
- Full responsibility for the management of all possible types of risk and fraud, including payment fraud, bonus abuse, affiliate fraud and multi-accounting
- Liaising with payment service providers to ensure the best possible user experience and the efficient resolution of end user problems with payments
- Recruitment and training of staff such as Risk/Fraud/Payment Analysts
- Reporting to senior management on any findings of fraudulent activity, blocked/limited transactions and/or accounts
- Maintaining the procedures for financial transactions checks, including confirmation on withdrawals
- Running payment flow reports for the wider team and regulators
- Creating procedures and policies for the prevention of potentially fraudulent activity
- Work alongside the IT team on the development and upgrade of fraud detection/prevention tools and mechanisms
- Creation and implementation of the procedures for identity checks (KYC)

Requirements for this **Head of Fraud job** in** Cape Town**:

- At least two years proven work experience within a gaming operator in payments and fraud
- Working under license with international payments is a big plus
- Adequate knowledge of organisational effectiveness and operations management
- Able to demonstrate & communicate fraud strategy & fraud prevention methodology
- Working knowledge of forecasting and KPIs
- Ability to effectively communicate with all levels of the organisation
- Leadership and collaboration skills

If you wish to view additional Gaming, Betting, & Gambling jobs, please click through to our** job** section.

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