Career Centre Co-ordinator

Division Tertiary

Business Unit Capsicum Culinary Studio

Minimum experience Associate

Company primary industry Hospitality

Job functional area Education

**LOCATION**:
Nelson Mandela Bay Campus

**JOB TITLE**:
Career Centre Coordinator

**JOB OVERVIEW**:
To co-ordinate the activities of the Campus Career Centre. Reporting to the Campus Head and working closely with the Career Centre Manager. They will be responsible for creating career awareness, communicating career opportunities and providing support in relation to career preparation for both students and Alumni. They play a key role in building and maintaining good relationships with industry partners/ clients to advance the Work Integrated Learning ( WIL) program for the campus and to identify work opportunities/graduate placements for qualified students and alumni.

They will be involved in monitoring the success of industry placements and resolving any queries which might arise between students and employers
**KEY RESULT AREAS**:
**Career Centre Marketing & Events**
- Ensures that sufficient students and alumni have accessed and engaged with the Career Centre Platform by marketing the Career Centre Platform to students and Alumni.
- Plans events viz Table of 8, twice a year
- Assists with the roll out of all relevant student related surveys and collates findings, making recommendations where required.
- Hosts an annual career evening / afternoon for final year students and Alumni.
- Hosts a part-time work expo for current students.
- Hosts a career fair for students and Alumni.
- Hosts the Career Centre client appreciation breakfasts for industry partners
- Hosts Graduate Employment WorkshopS (GEW) and a Alumni Connect Evening for Alumni.
- Uploads job opportunities onto the Career Centre job directory.
- Upskills, leads and empowers the Campus team to market the Career Centre and its platform to the student body.
- Ensures compliance to the corporate identity at all times.
- Hosts work readiness workshops and showcases by inviting industry leaders to address students.
- Supports and collaborates with Campus Head regarding events and workshops
- Administers surveys
- Establishes trends and opinions on offerings and competitor activity

**Networking for Job Opportunities**
- Attends and participates in networking forums resulting in the increased awareness of quality graduates.
- Identifies local businesses to partner with and actively seeks job opportunities that are in-line with the qualifications offered
- Makes contact with prospective, local business partners.
- Markets the brand and demonstrates the value of recruiting through the Career Centre.
- Ensures and enables clear and open communication between the clients and the Career Centre.
- Conducts regular meetings with clients to understand the needs and establish and maintain relationships, and understand industry trends.

**Career Support & Guidance**
- Advises students on Career Centre Platform offerings: interactive career tools, e-learning content and assessments.
- Guides and advises on Curriculum Vitae (CV) and interview preparation and offers general career support.
- Offers one-on-one career consultations, assisting students in gaining self-awareness and work readiness skills in conjunction with the Career Centre Platform.
- Designs and presents a range of interactive workshops in relation to work readiness.

**Student/ Alumni Recruitment contact and relations**
- Receives requests for students/ graduates from clients.
- Sends a job specification to clients to complete.
- Advertises the job on the campus in relation to the relevant target market.
- Uses different mediums to advertise the jobs.
- Receives and screens students Curriculum Vitae's (CV's).
- Submits Curriculum Vitae's (CV's) to clients.

**Alumni Contact & Relations**
- Keeps Alumni data base up to date
- Extends career support to Alumni allowing them to take advantage of professional networks.
- Offers alumni the opportunity to reconnect with fellow students through networking functions, workshops and Alumni reunions
- Creates a platform for Alumni to give back to the brand and students either by providing graduate job opportunities, talks or providing mentorship to current students
- Remains in contact with existing Alumni and track their success in industry

**Ad hoc duties**
Assist with any ad hoc tasks, events or projects as requested by the Campus Head

**EDUCATION**:

- Certificate/ Diploma/ Degree in Business Administration, Customer Relations, or a related field.

**EXPERIENCE**:

- Minimum of 2 years experience in customer success, customer service, recruitment and placement or a related role, preferably in an educational setting.
- Proven track record of managing and administering customer success/service/engagement programmes.

**SKILLS**:

- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Telephone Etiquette.
- Good attention to detail
- Advanced Oral & Wri