Assistant Manager

2 weeks ago

Umhlanga, South Africa iComputing Solutions Full time

Assistant Manager - ICS (iComputing Solutions)

At ICS, an Apple Reseller, we provide complete technology solutions through our online and retail stores. Our services include expert advice, sales, business solutions, repairs, and technical support. Our team members are passionate about technology and customer service, and we’re looking for a driven Assistant Manager to lead by example and ensure our team and customers have an exceptional experience.

About the Role:
As an Assistant Manager, you will play a critical role in leading the store team, ensuring customer satisfaction, and driving the achievement of sales targets. Your responsibilities include providing leadership, overseeing store operations, and fostering a positive, results-driven environment where both employees and customers feel valued.

Key Responsibilities:

- Lead and inspire the team to meet or exceed sales targets.
- Ensure an exceptional customer experience by fostering a customer-first approach.
- Support the team’s development through coaching, training, and feedback.
- Manage day-to-day store operations efficiently in a fast-paced environment.
- Handle challenging situations with professionalism and effective problem-solving.
- Drive operational excellence and maintain organisational standards.

**Requirements**:

- Matric certificate (or equivalent).
- 2+ years of management experience.
- Previous experience in retail is essential.
- Strong leadership and organisational skills.
- Excellent communication and customer service skills.
- Ability to adapt to and thrive in a fast-paced, dynamic environment.
- Proactive in learning and supporting team development.

If you’re passionate about leadership, have a customer-focused mindset, and thrive in a dynamic environment, this role could be your next career step

Pay: R12 000,00 per month

Application Deadline: 2024/11/24

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