Account Manager Western Cape
6 days ago
Company Description
We are the leading global information services company, providing data and analytical tools to our clients around the world. We help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. We also help people to check their credit report and credit score, and protect against identity theft.
In 2020, for a sixth consecutive year, Experian has been named to Forbes Magazine’s Top 100 list of the “World’s Most Innovative Companies.”
We employ approximately 17,000 people in 44 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.
At Experian, we are committed to building an inclusive culture and creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process.
**Job Description**:
We have a position available for an Account Manager in the Western Cape to generate and maintain the growth of Experian clients. The successful individual will be required to travel to clients on a daily basis and ensure superior customer service and promptly identify and resolve problems that directly impact the client/company relationship.
**Qualifications**:
- Matric and relevant degree/diploma
- Own transport & valid drivers license
- Experience using a CRM such as Salesforce, Cliq or similar
- Knowledge of the National Credit Act and POPI Act
- 2-3 Years Sales experience
- Proven track record of sales targets met and exceeded
- Proficient in MS Office
Additional Information
**What you’ll need to bring to the party**
- Sales ability-evident by their proven ability to reach and exceed sales targets
- Exceptional organisational and planning skills
- Knowledge of the National Credit Act and can sell solutions that are reasonably within the boundaries set out by the NCA and POPI Act.
- Facilitation / coaching skills
- Effective administrative skills
- Team player
- Self-starter who is able to analyze difficult problems on the run, and who is able to find cost effective solutions for clients and their needs across a diversified client portfolio.
- Honesty
- Innovation
- Networking
- To accurately report on client activity to all relevant internal stakeholders to ensure effective management of revenues and client satisfaction levels
**What you’ll be doing**
- Generate and maintain the growth curve of Experian
- Identify areas of where Experian has the opportunity to cross and up sell
- Create awareness of Experian’s products and how to utilise it correctly
- Ensure superior customer service is offered at all times to all clients
- Promptly identify and resolve problems that directly impact the client / company relationship
- Achieve and exceed set targets and objectives through the successful implementation of core and value-added solutions
- Administration including regular reporting
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
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