Account Manager Western Cape

2 days ago

Stellenbosch, South Africa Experian Full time

Company Description

We are the leading global information services company, providing data and analytical tools to our clients around the world. We help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. We also help people to check their credit report and credit score, and protect against identity theft.

In 2020, for a sixth consecutive year, Experian has been named to Forbes Magazine’s Top 100 list of the “World’s Most Innovative Companies.”

We employ approximately 17,000 people in 44 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.

At Experian, we are committed to building an inclusive culture and creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process.

**Job Description**:
We have a position available for an Account Manager in the Western Cape to generate and maintain the growth of Experian clients. The successful individual will be required to travel to clients on a daily basis and ensure superior customer service and promptly identify and resolve problems that directly impact the client/company relationship.

**Qualifications**:

- NQF Level 4- Matric (Grade 12)
- Own transport
- 3-5 years external sales experience (preferably at a credit bureau / financial sector)
- Proven track record of sales targets met and exceeded
- Training experience
- Computer Certificate (or similar qualification) would be advantageous
- Proficient in MS Office
- Basic IT troubleshooting
- Experience in installing software

Additional Information
**Principle Responsibilities**:

- Generate and maintain the growth curve of Experian
- Identify areas of where Experian has the opportunity to cross and up sell
- Create awareness of Experian’s products and how to utilise it correctly
- Ensure superior customer service is offered at all times to all clients
- Promptly identify and resolve problems that directly impact the client / company relationship
- Achieve and exceed set targets and objectives through the successful implementation of core and value-added solutions
- Administration including regular reporting

**Required critical behaviours**:

- Sales ability
- Outstanding communication skills
- Exceptional organisational and planning skills
- Facilitation / coaching skills
- Effective administrative skills
- Presentation ability
- Time management
- Team player
- Honesty
- Innovation
- Networking

Experian Careers - Creating a better tomorrow together

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