Client Services Agent

Who are we?MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the...

**Who are we?** - Job Description- We are looking for a vibrant, tenacious, determined individual as of 01.12.2024 into the Client Services Agent Role.- Minimum Qualification Required- Grade 12/Standard 10/NQF 4 - Relevant RE5 qualification advantageous - Minimum Experience- Minimum 12 months Call Centre and administrative experience - Minimum 12 months in...

**Who are we?** - Job Description- We are looking for a vibrant, tenacious, and determined individual for the Business Agent role.- Minimum Qualification Required- Grade 12/Standard 10/NQF 4 - RE5 - Fais Credits - Minimum Experience- Minimum of 3 years of Call Centre experience with at least 2 years in personal lines - Minimum of 2 years’ experience in...

**Who are we?** **What will you do?** - Maintain high-quality service delivery in line with MiWay’s values and industry standards. - Manage customer interactions efficiently and courteously, providing clear and helpful responses. - Handle escalations appropriately, ensuring clients feel supported until resolution. - Contribute to ongoing service...

**Reporting to**: Customer Service Retention Supervisor **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience would be - Continuous Improvement experience **Main Duties and Responsibilities**: - Handle...

**Duties & Responsibilities**: - Delivering a comprehensive service to enquiring customers either directly or through a team of customer service agents - Providing help to customers using Fidelity SecureDrive’s products and services - Investigating and solving customers' fitment and scheduling problems, which may be complex or long-standing, that have...

At PSG Wealth, we are committed to delivering exceptional client experiences and providing tailored financial solutions. As a Client Services Team Lead, you will play a pivotal role in ensuring our clients receive top-notch service and support. You will lead a team dedicated to building strong client relationships, resolving inquiries efficiently, and...

JOBNUMBER **iOCO03579** - CONTRACT TYPE **Permanent** - CONTRACT TYPE: **OnSite** **The Role**: Join Our Team as a Service Desk Agent - Be the Hero of IT Support! Are you passionate about technology and love helping people solve their IT challenges? As a **Service Desk Agent**, you’ll be the first line of defense, providing fast, friendly, and...

**ROLE PURPOSE** With a commitment to delivering high-quality customer service, the IT Service Desk Agent addresses incoming requests, logs detailed information in the Call Logging system, and uses their expertise to resolve issues promptly. **ROLE REQUIREMENT** - Manage end to end all calls logged and providing updates to keep customers informed. -...

**Who are we?** **What will you do?** **Minimum Qualification** - Regulatory Exam (RE 5) - Matric / NQF 4 - Full FAIS Credits **Minimum Experience** - Minimum 3 years Insurance administrative experience - Exposure to the broker or dealer servicing environment - Minimum 3 years Personal Lines Underwriting experience **Deliverables include, but will not be...