Software End-user Support

1 week ago

Cape Town, South Africa Dante Personnel Full time

Western Cape, Cape Town - CBD
- R 15000 (Medical Aid, Provident fund, Life cover, Disability cover, Funeral benefit )

**SOFTWARE END-USER SUPPORT - CAPE TOWN CBD**

**R 15 000 ctc**

**Minimum requirements**:

- Grade 12
- 2-3 years experience
- Windows 10
- Advanced knowledge of MS Office essential
- Previous customer service experience with assisting end users
- Previous training experience advantageous
- Good diagnostic skills
- Interwoven/Filesite advantageous
- Ocassional travel to offices in Stellenbosch
- End user IT support
- Creating, maintaining and publishing all supporting documentation on the various systems
- General software training & Skills Assessments (Interwoven, CMS and MS Office)
- User account administration (Active directory)
- Ensuring all activities are compliant with current legal and company regulations
- Supporting all IT-related work at Cape Town and Stellenbosch office
- Occasionally supporting national staff at other locations and company customers
- Friendly and helpful attitude
- Good interpersonal skills and ability to work well with others
- Good communication skills (written and verbal)
- Attention to detail
- Ability to prioritize
- Ability to work independently
- Willingness to learn
- Ability to multi-task & have good organizational
- Good interpersonal & relationship building
- Maintain confidentiality in all matters

**Consultant**:
**Stephnie Taljaard**
**- Dante Personnel**
**Cape Town**
***

***
- For more information please contact:

- Stephnie Taljaard

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