Operational Risk Manager

**Job Purpose**
- To facilitate the implementation and ongoing execution of the Operational & Enterprise Risk Management Frameworks in Nedbank Client Service & Digital, in compliance to regulatory requirements and in alignment to international best practice.**Responsibilities**:

- Implementation and maintenance of the ORMF and ERMF within the business the role is accountable for.
- Monitor adherence and compliance to the operational risk management framework.
- Develop and maintain partnerships with business stakeholders to facilitate the accomplishment of their operational risk objectives.
- Become a trusted advisor to, and influence decision making of stakeholders by providing an advisory service, guidance and support on operational risk management practices.
- Provide input into the enhancement of the Operational Risk Management Framework (ORMF), methodologies, policies, processes and provide guidance to address operational risk challenges in Nedbank and its subsidiaries.
- Build sound professional relationships with clients through collaboration; client focus, innovative growth, excellent execution, value based leadership and taking ownership.
- Develop professional working relationships with internal stakeholders (Other Risk functions; Group; Audit etc.) through collaboration.
- Improve the risk culture through on-going active contribution (awareness campaigns and day to day interaction with stakeholders and clients).
- Identify and assess the risk and controls relevant to the portfolio in terms of operations; new products; projects; systems and the environment by using approved operational risk management tools.
- Ensure that risks are well managed and anticipated by monitoring and analysing risk and risk trends.
- Ensure that identified risks are treated by facilitating the development of mitigating actions and monitoring the implementation thereof.
- Investigate and analyse major operational risk losses and control breakdowns.
- Identify, analyse and respond to the impact of regulatory changes and potential future operational risks.
- Ensure that the operational risk reporting to the various structures is accurate; relevant and comparable by reporting timely and being proactive.
- Prevent recurrence of incidents by undertaking investigations, classifying and reporting operational risk incidents.
- Ensure effective risk governance by Assisting and providing support to the Chairman of the Enterprise Risk Committee (ERCO) in risk and compliance relate matters.
- Ensure appropriate evidence of risk management by adhering to internal governance standards.
- Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
- Manage relationships with team through teamwork; knowledge sharing; positive attitude and providing support to colleagues.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
- Share operational risk related knowledge, resources and practices with staff, team and stakeholders.
- Uplift the skills of the team by mentoring and training others.
- Stay abreast of developments in all relevant fields of expertise, ensuring personal and professional growth.
- Identify training courses and career progression opportunities to improve personal and professional capability.
- Ensure all personal development plan activities are completed within specified timeframe.
- Essential Qualifications - NQF Level- Advanced Diplomas/National 1st Degrees
- Preferred Qualification- Professional Qualification - Relevant Commerce and IT related Degree- Minimum Experience Level- 5 - 8 years’ experience in Operational Risk or closely related disciplines
- 8+ years’ experience in Banking

**Technical / Professional Knowledge**
- Change management
- Communication Strategies
- Governance, Risk and Controls
- Industry trends
- Principles of financial management
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Research methodology
- Cluster Specific Operational Knowledge
- Behavioural Competencies- Communication
- Technical/Professional Knowledge and Skills
- Building Partnerships
- Adaptability
- Stress Tolerance
- Decision Making
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_