Operational Risk Manager

2 weeks ago


Johannesburg, South Africa FirstRand Full time

Job Description

The purpose of this role is to ensure comprehensive identification, measurement and reporting of risks inherent in key business processes. The role provides critical assurance and risk mitigation by providing a view as to the adequacy and effectiveness of the controls in place and where required assists in their development. The incumbent must ensure alignment to the FirstRand operational risk frameworks and policies, minimize losses and exposures to all key risks, including IT and cyber related exposures. Additionally, the incumbent must identify, and report risk trends from operational risk source systems through efficient data analytics.
- Keep abreast of the bank’s risk appetite and system/ technology or platform updates.
- Keep abreast of emerging operational risks.
- Work in close partnership with the C&I ERM team as well the deployed operational risk management teams to support end-to-end operational risk management.
- Provide support to the management of the C&I IT risk profile.
- Partner with the deployed operational risk teams to ensure the reporting of relevant operational risk events in line with the C&I reporting standard and relevant policies.
- Understand the end-to-end operational risk processes and how to optimize it.
- Facilitate the identification, assessment, and relevant mitigation of operational risk in line with the ORMF.
- Prepare the operational risk profile report to the relevant management committees considering all key risks as well as the weekly escalation report to senior stakeholders.
- Facilitate input into the operational risk policies review processes.
- Identify control gaps in processes and recommend remedial actions.
- Develop and recommend appropriate additional Key Risk Indicators (KRIs) if relevant (including the revision of thresholds when required).
- Assist with the analysis of loss event trends, events categorization, and root cause analysis of operational risk events in the operational risk source systems.
- Partner with the deployed operational risk teams to ensure that the operational risk appetite remains relevant and drive the reporting and monitoring of the operational risk events on a weekly basis.
- Ensure ongoing compliance with BCBS239 for C&I operational risk.
- Perform periodic assurance control testing and requisite deep dives in line with operational and IT risk assurance plans.
- Assist with the drive to close out overdue audit findings.
- Build and maintain professional working relationships with all stakeholders.
- Find opportunities to leverage relationships and promote knowledge sharing, ideas and insights.
- Adapt communication styles to meet the needs of different audiences.
- Be solution-driven despite conflicting views and seeks mutual gains when addressing conflicts.- #Post
- #RMB
- #LI-JN1

Job Details

10/09/25



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