Social Media and Online Co-ordinator

5 days ago

Cape Town, South Africa Integration Full time

Our Client is a mixed-use development in Cape Town combining office, retail, residential and leisure components in an integrated, stimulating and aesthetically pleasing urban environment.

They are looking for a Social Media Co-ordinator who will co-ordinate and manage multiple company brands online presence in line with company strategies

Key responsibilities include:

- manage the day-to-day handling of all social media channels such as Facebook, Twitter, Instagram, Tiktok, Google and YouTube, adapting content to suit different channels
- oversee, plan and deliver content across different platforms
- create engaging multimedia content
- develop, launch and manage new competitions and campaigns that promote our organisation and brand
- form key beneficial relationships with companies across the social media platforms
- undertake audience research
- manage and facilitate social media communities by responding to social media posts and developing discussions
- monitor, track, analyse and report on performance on social media platforms
- research and evaluate the latest trends and techniques
- analyse competitor activity
- recommend improvements to increase performance
- set targets to increase brand awareness and increase customer engagement
- work within the approved budget for social media activities
- encourage collaboration across teams and departments
- Posting press, images and updating information on company websites and app
- Seek and encourage interaction with other online brands and platforms to increase company presence.
- Proactively contribute as a member of the CCPOA team to achieve companywide strategies and objectives.

**Key outputs**:

- a solid understanding of the use of a range of social media platforms, particularly in relation to advertising/branding and customers
- strong copywriting and editing skills suitable for each platform using effective storytelling techniques
- knowledge and understanding of algorithms and search engine optimisation
- creative skills for contributing new and innovative ideas
- strong communication and people skills for articulating ideas to colleagues and clients
- excellent team working, collaboration and networking skills
- organisational skills, with the capacity to prioritise and work across multiple projects
- project and campaign management skills
- the ability to work well under pressure in order to meet deadlines
- skills in data analysis and interpreting statistics
- online community management and customer service skills to strike the balance between publicity and stimulating direct discussion with potential and actual customers
- an eye for detail and the ability to work accurately
- motivation and commitment.
- Own vehicle
**Minimum Requirements**:

- Minimum 2 years online and social media digital marketing experience
- Computer literacy
- MS Office
- Experience with relevant design and social media programs
- Canva
- Mailchimp
- Analytics and Reporting
- All social media platforms
- Google my business

**Job Types**: Full-time, Permanent

**Salary**: R12,000.00 - R14,000.00 per month

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