Support Manager: Distribution

1 week ago

Roodepoort, South Africa Clover Recruitment Full time

**Job Advert Summary**:
Clover is looking for a Support Manager: Distribution to support the business in the development and maintenance of the integrated distribution system. This position is based at Clover Head Office in Roodepoort.

**Minimum Requirements**:

- Degree
- Business English: Fluent
- Computer literacy (Advanced)
- Working with Senior Management
- Management Experience
- Travel off-site / Overnight Stay

**Duties and Responsibilities**:
**Assist with business process development i.r.o. ERP system.**
- Do high level business process analysis, propose changes, develop specifications for new and other systems
- Test the system and changes to the system to ensure it satisfy the business need
- Implement the appropriate changes and new developments
- Update system documentation

**Train users and render a support service.**
- Perform system month end and credit control month end processing
- Perform system balancing process
- Perform system housekeeping functions
- Compile training manuals
- Train new key users

**Provide support to distribution operations.**
- Support the administrative processes at branch level
- Investigate stock losses and assist to implement preventative action
- Audit branch admin process
- Assist with operational process changes and implementation
- Manage & support system interfaces with Principals and other Clover systems
- Ensure branch checklists are updated and audited regularly

**Perform ad hoc reporting and projects.**
- Manage projects on request
- Assist with ad hoc investigations and problem solving

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