Desktop Support Analyst

Responsibilities The purpose of the Snr Program Analyst role is to reactively and proactively support and maintain the IT Desktop Services & infrastructure through effective incident management, fault diagnosis, repair, preventative maintenance and daily service tasks. Maintaining and supporting the WNS business applications and ensuring the reliability,...

A leading Business Process Management firm in Cape Town is seeking a Snr Program Analyst to manage IT Desktop Services. The role supports incident management and requires shift work on a 24/7 basis. Ideal candidates will have a Matric qualification, A+ certification, and strong communication skills in English. This position offers a chance to work in a...

**Company Description** WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Overview A leading Business Process Management firm in Cape Town is seeking a Snr Program Analyst to manage IT Desktop Services. Responsibilities The role supports incident management and requires shift work on a 24 / 7 basis. Qualifications Ideal candidates will have a Matric qualification, A+ certification, and strong communication skills in English....

**Requirements - Performs a variety of technical services such as troubleshooting, maintenance, installation and configuration, implementation and optimization of computer hardware, software, and networks - Performs maintenance procedures, repairs, and upgrades on computers, software, networks, and networking equipment - Oversees the development of local and...

Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Please see below job description: **Main Goals/Objectives** - Assist with the installation, configuration and on-going usability of desktop computers, peripheral equipment, and software. - Interact with IT Helpdesk and support the end users timeously. - Implement security and create awareness as per ISO 27001. - Plan effectively in terms of expected...

Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Overview As a Desktop Support Technician, you'll be responsible for supporting our IT systems. You'll ensure that all computers and peripherals are working properly and efficiently. You will provide support to the company's staff, including making sure they're able to access all their files from any device as well as troubleshooting issues or problems when...