Relationship Manager

Who are we?
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do?
A position at Santam exists for a Relationship Manager Johannesburg, the position reports to the Regional Manager. This job is focused on the retention and profitable growth of allocated broker portfolios through developing and management of strong relationships with intermediaries and internal business partners.
Qualification and Experience Degree or Diploma with 5 to 6 years experience. What will make you successful in this role?
Supporting Santam sales strategy & business plan in line with the regions Targets.
Establish and manage strong relationships with brokers including business managers.
Growth and profitability of allocated broker portfolio.
Working with brokers in developing a business plan to grow business.
Assist in identifying new potential brokers and opportunities for business growth.
Awareness of competition and market information.
Facilitating the sales process and ensure that brokers deal with correct channels.
Facilitating sale of quotes.
Monthly analysis of figures down to broker level.
Reporting at Broker Services regional meetings.
People management (service consultants).

Qualifications & Experience
Matric
Insurance related qualification or business degree will be advantageous - FAIS Compliant (60 credits on NQF level 4)
Regulatory exam compliance.
At least 3 years personal lines and 5 years commercial experience in an Operational environment involving responsibility of a large portfolio of broker business.
Good Operational experience with regard to CPM commercial business (requirement)
Sales experience in the short term insurance sector (advantageous)
Experience in maintaining and growing a profitable portfolio of Commercial and personal insurance. Knowledge and Skills Technical advice and support Production target achievement and budgeting Compliance and risk management Client relationship management Personal Attributes Business insight - Contributing through others Interpersonal savvy - Contributing through others Decision quality - Contributing through others Plans and aligns - Contributing through others Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Core Competencies Cultivates innovation - Contributing through others Customer focus - Contributing through others Drives results - Contributing through others Collaborates - Contributing through others Being resilient - Contributing through others Turnaround time
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.