Business Relationship Representative

1 day ago

Johannesburg, South Africa F and G Sourcing Specialist Full time

Our amazing consumer electronics client is looking for a **Business Relationship Representative in Sandton.**

The **Business Relationship Representative **will also be their customer service champion by hosting in-store promotions showcasing our products, services, and benefits to potential customers as well as being the first point of contact for all sales and after-sales queries.
**Mission**:

- Build and maintain strong long-lasting customer relationships with all stakeholders from branch sales consultants, store managers, and Regional Managers.
- Operate as the lead point of contact for all matters specific to the company within your designated regions.
- Communicate marketing campaigns for various channels to drive sales.
- Training of customer staff on product knowledge and selling techniques.
- Handle queries related to our products or/and services.
- Travel is required to all stores around Gauteng for branch visits.
**Outcomes**:

- Providing after-sales support to customers on the warranties of their products.
- Handle after-sales information flow.
- Drive customer good customer experience.
- Manage in-branch collateral and incentives.

**Requirements**:

- Matric
- 2 to 3 Years of proven experience in either a technical, retail or sales environment
- Driver’s license and own vehicle
**Team player**
- Team orientated and good interpersonal skills.
- Respects everyone in the team and business equally
- Values the team’s success.
**Integrity and trust**
- Always telling the truth even when its hard.
- Upholds the ethics of the business above all else.
- Understands their responsibility to the success of the business.
**Communication**
- Strong professionalism and communication skills (written and spoken).
- Ability to provide clear instructions and direction to customer staff on our products and promotions/Campaigns that we running
**Customer service**
- Building trust and long-term relationships with customer staff and store managers
- Demonstrating knowledge on how our products work to customers
- Going the extra mile and understanding the staff and customer needs
- Keeping promises
- Friendly and enthusiastic
Problem Solver
- Solving technical issues
- Ability to think on your feet and provide solutions to queries
**Organisation skills**
- Ability to prioritise tasks and manage time efficiently
- Strict time keeping
- A high degree of accuracy and attention to detail.
**Cares**
- About the team.
- About their work.
- About the business.
- About our clients.
Accountability
- Self-motivated, ability to work on your own, with mínimal supervision
- Ability to work under pressure and meet tight deadlines.
- Ability to identify mistakes and offer a solution
**Sales Star**
- Sales acumen.
- Negotiation skills.
**Salary**:R10 000 - R12 500 per Month
Benefits: Medical Insurance, Provident Fund Contribution, Funeral Cover, Profit Sharing

**Job Types**: Full-time, Permanent

**Salary**: R10,000.00 - R12,500.00 per month

**Education**:

- High School (matric) (required)
**Experience**:

- technical, retail or sales environment: 2 years (required)
License/Certification:

- Drivers License (required)

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