Technical Sales Advisor

**Experiencing together a unique human adventure**

Animal health is key to the health of the planet. Working at Virbac means taking part in a unique human adventure in which the engagement of each individual contributes to its evolution. Encouraging internal mobility between positions and countries, offering individual development plans and building a partnership based on trust between managers and employees are as many perspectives of motivation for our teams. We also offer them a work environment conducive to exploring new territories and balancing their professional and personal lives. Finally, fostering their engagement to animal health also means listening to them and helping them to acquire new skills, preparing them for the challenges of tomorrow and encouraging them to contribute to an ever more responsible approach to our business.

**Area of Responsibility 1: Sales Performance**
**Main Activities**:

- Achieve the gross sales budget for the year
- Maintain regular face to face meetings with Veterinarians, Vet Nurses and Front shop staff as per company guidelines
- Optimise sales and profits through implementation of marketing plans and campaigns as per Business Unit strategy for the assigned area
- Proactively present business opportunities for the designated area
- Present recommendations that may improve the efficiency and effectiveness of the business unit.
- Demonstrate ownership of results within areas of responsibility and holds self-accountable for decisions and results achieved.
- Attend and represent Virbac at industry conferences and seminars in line with the Business Unit Strategy.
- Utilise Marketing tools provided to keep in line with the Business Unit strategy

**Expected Results**:
To ensure the achievement of the sales budget and increase market share.

**Area of Responsibility 2: Business Planning**
**Main Activities**:

- Develop and implement a compelling area business plan to be presented at sales conference as predetermined by manager
- Update weekly planner on CRM, detailing clients to be visited and products to be discussed
- Segmentation of customers in the designated area, in classification of A, B and C as per Business Unit guidelines:

- **_A _**_- Virbac loyal customer as well as high turnover potential customer- **_B _**_- Customer with medium turnover not loyal to Virbac- **_C _**_- Customer with low potential and low turnover with Virbac- Identify growth opportunities and strategies to implement to assist in the achievement of the total company budget.
- Contribute to the company’s data base by management of client complete details (e mail, phone number, practice name, veterinarian name and GPS coordinates)
- Participate and contribute positively to team meetings

**Expected Results**:
To maximize all sales opportunities and develop Virbac’s strong and distinctive position in the marketplace.

**Area of Responsibility 3: Report Adverse Drug Reactions and product complaints correctly**
**Main Activities**:

- Ensure that all ADR's and PC's are completed correctly and accompanied by the patient history record
- Ensure that in the case of a vaccination ADR, the patient history as well as vaccination card is provided
- Ensure that all ADR forms are submitted electronically to the Technical Product Manager and Business Unit Manager within 48 hours of receiving the complaint.

**Expected Results**:
To ensure that all ADR's and PC's are resolved amicably.

**Area of responsibility 4: To demonstrate effective business planning and implementation of plans to maximise potential of the area in line with Virbac strategies**
**Main Activities**:

- Submission of a weekly planner on a monthly basis to direct supervisor detailing clients to be visited and product to be discussed - CRM
- Submission of annual business plans at year end CA conference
- Launch new products in the market by utilizing marketing material provided

**Expected Results**:
To minimize cost of traveling and ensure that product focus is relevant to the strategy of the CA Business unit.

**Area of Responsibility 5: To develop and maintain the required competencies and skills relevant to the job title**
**Main Activities**:

- Attendance of Sales Conferences as decided by Virbac RSA HQ
- Achieve an 80% pass rate on written product knowledge tests
- Keep up to date with peer review articles as well as technical detail aids
- Keep up to date with skills to enhance sales processes

**Expected Results**:
To ensure that the CA Business Unit have a well-trained sales team that will be able to provide the client base with excellent and relevant technical information and support.

Virbac provides numerous career opportunities, thanks to the diversity of its jobs and their international dimension.

Joining Virbac means joining dynamic teams ambitious for success.

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