Retention Advisor- Accounting

Job DescriptionThe Renewals Advisor plays a critical role in driving revenue retention, strengthening customer loyalty, and delivering exceptional service at every touchpoint. This role requires seamless collaboration across multiple business functions to ensure operational excellence and to consistently achieve—if not exceed—key performance metrics. The...

This role will be responsible for managing all aspects of contract renewals for the medium business segment. As such the key responsibilities will include ensuring customer retention and renewal revenue targets are met and exceeded on annual customers, through solid collaboration across internal lines of business and, externally with customers and Sage...

**Job Description**: At Sage, our Retention Advisors are responsible for managing all contract renewals within our existing customer base. Your contributions will have a direct impact on the organisation’s bottom line by driving customer retention, facilitating migrations, and achieving or exceeding renewal and migration revenue targets for annual...

Responsible for creating, implementing, and analysing retention campaigns across all channels and at all stages of the customer lifecycle to retain customers and maximise customer lifetime value. **Key Performance Areas**: - Contribute to the development of new business with either existing or new clients - Provide Monthly statistics to the GM: Life...

**Advert** - People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it! At Sage, we recognize that the world of work has rapidly shifted over the...

**Advert** People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it! At Sage, we recognize that the world of work has rapidly shifted over the...

Job Description The Renewals Advisor plays a vital role in driving revenue retention, strengthening customer loyalty, and delivering exceptional service. This role requires a proactive, customer-centric professional who can collaborate seamlessly across multiple business units to ensure operational excellence. The Renewals Advisor is responsible for...

**Advert** - People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it! At Sage, we recognize that the world of work has rapidly shifted over the...

Key Responsibilities:Manage and nurture long-term relationships with existing clients.Serve as the main point of contact for all client communication and issue resolution.Proactively identify and address potential churn risks.Coordinate with internal departments (sales, operations, customer service) to ensure client needs are met.Oversee contract renewals...

Pineapple has exciting news to share. We are looking for a talented, passionate and solutions oriented Retentions Team Manager to join the Retentions Team. About Us: Pineapple Tech PTY LTD is a dynamic and innovative short-term insurance company that leverages technology to provide exceptional insurance solutions to our customers. We believe in making...