Project Manager

**EXTERNAL ADVERT: Project Manager**

**LOCATION: Hybrid (Benoni / Pretoria Office)**

**PURPOSE OF THE POSITION**

Projects Manager is responsible for the end-to-end project management of the implementation of Projects - from client solution formalisation, project technical and logístical set-up, training, and implementation through to ongoing project stabilisation and reporting.

**AREAS OF RESPONSIBILITIES**
- Daily Project Management of customer contracts.
- Populate and manage project stakeholder engagement plans.
- Attend customer scheduled meetings, which may from time to time include extensive and/or overnight travel both locally and internationally.
- Support and co-ordinate the technical and logistics set up of Projects with the Product Manager, Optix Training Manager, and the Optix Technical, Logistics and Support teams.
- Presentation of customer project reviews and program performance reviews
- Set-up and facilitate relevant project stakeholder engagement meetings.
- Continuous review of project goals, milestones and deliverables based on the Project Implementation and Standard Operating Procedures.
- Overall responsibility of the projects for the successful initiation, planning, execution, monitoring, control, and closure of project milestones.
- Continuous risk and project gap analysis, escalations, and management of mitigation plans
- Continuous improvement of project implementation approach, engagement, and reporting

**JOB OBJECTIVES**
- Adherence to and continuous improvement of the Standard Operating Procedures and process as a guideline to achieve deliverables within project phases.
- Ensure that each step from start to finish of the project implementation is documented and responsibilities and accountabilities are clearly defined by the operational procedures and guidelines.
- Documentation: internal and client facing documentation to support both RACI’s and processes, with the aim of ensuring efficiency of actions and quality and standardisation of output and service levels.
- RACI Client Role Players: Client: Operations, IT, HR, SHERQ
- RACI: Training, Product Development.
- RACI Optix Role Player: Customer Services Managers (CSM), Projects Team, Technical and Logistics team.
- CRM: Process and documentation. In order ensure the customers who have purchased products achieve their desired outcomes.
- Ensure standards and requirements are met through conducting quality assurance assessments in the definition of project scope and objectives, involving all relevant stakeholders and ensuring feasibility.
- Create Project Plans that ensure that projects are delivered on-time and within scope.
- Ensure resource availability and allocation of internal and external resources.
- Timeous and effective communication of customer expectations
- Prepare regular reports of progress and forecasts to internal and external stakeholders.
- Manage changes to the project scope as and when needed.
- Measure project performance using appropriate techniques.
- Report and escalate risks to management as needed.
- Perform risk management assessments to identify and minimize project risks.
- Create and maintain comprehensive project documentation.
- Track project performance, specifically to analyse the successful completion of short and long-term goals.
- Establish and maintain relationships with all relevant stakeholders.
- Provide input on new processes and workflows as needed.
- Focus on ensuring we maintain superior customer service levels, operational excellence, and strategic insight.
- Perform other related duties as assigned from time to time.

**KNOWLEDGE AND SKILLS REQUIRED**
- Extensive knowledge and skills in Project Management frameworks and methodologies, e.g. PMBOK, PRINCE2, Agile, Scrum, Waterfall, etc.
- Knowledge of quality assurance processes and systems
- Excellent communication skills in English (speaking, reading, and writing).
- Proficient in Microsoft Office (Advanced level)
- Proven knowledge of applicable legislation
- Financial acumen (budgeting/reporting)
- Skills in the implementation of technology solutions

**EXPERIENCE**
- Minimum 5 - 10 years of experience Project Management
- Proven management experience.
- Proven commercial experience.
- Proven Transport Risk experience
- International experience will be advantageous.
- Experience in a complex programme implementation (consisting of multiple projects, including technology implementation) will be advantageous.

**QUALIFICATION**
- Relevant tertiary qualification and or degree in Project Management
- Post graduate qualification will be advantageous.

**Job Types**: Full-time, Permanent

**Salary**: From R480,000.00 per year

**Experience**:

- Project management: 5 years (required)

Ability to Commute:

- Benoni, Gauteng (required)

Ability to Relocate:

- Benoni, Gauteng: Relocate before starting work (required)