Call Center Team Leader

The Call Center Team Leader at Alpha Konnect is the **leader of,** and is **responsible for,** the **sales performance and behaviour** of the sales people under their management. **Responsibilities & Duties** The responsibility of the Call Center Team Leader is not exhaustive and may change from time-to-time as decided by Management. Below are the...

Call Center Team Leader Wanted A1 Group SA requires require a dynamic Team Leader to spearhead an create a team for a market leading insurance campaign. This position entails directing and managing sales agents, securing targets and leading a successful team holistically. This position is for a target orientated individual who is energetic, ambitious and...

Call Center Team Leader Wanted A1 Group SA requires require a dynamic Team Leader to spearhead an create a team for a market leading insurance campaign. This position entails directing and managing sales agents, securing targets and leading a successful team holistically. This position is for a target orientated individual who is energetic, ambitious and...

Call Center Team Leader Wanted A1 Group SA requires require a dynamic Team Leader to spearhead an create a team for a market leading insurance campaign. This position entails directing and managing sales agents, securing targets and leading a successful team holistically. This position is for a target orientated individual who is energetic, ambitious and...

Mariposa is growing again; our biggest client has an exciting new opportunity for us here! We are currently looking for dynamic individuals to join our team for this new adventure. Agents do NOT have to make cold calls. We are hiring for our biggest client that provides outstanding contact centre services for the moving and storage industry. Full training...

**Call Center Team Leader Wanted** A1 Financial Services is an authorized Financial Service Provider, and we require a dynamic Team Leader to spearhead our long-term insurance sales campaign (Funeral) for a leading insurance brand. The role is for an established Team Leader with a view of growing into the Campaign Manager. This position entails directing...

Overview Seeking a hands‑on leader to manage inbound and outbound sales call center operations, drive performance, coach teams, and ensure customer satisfaction. Key Responsibilities Oversee daily call center operations and workforce management. Monitor and improve KPIs (AHT, conversion, adherence, service levels). Lead, coach, and motivate team leaders...

POSITION OVERVIEW: **Job Title**:Inbound Call Center Director **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...

LOCATION: Cape Town, ZA JOB TYPE: Full-Time POSITION OVERVIEW: **Job Title**:Inbound Call Center Director **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a...

3years - Daily monitoring of the reports generated by the Realtime agents for; - Calls taken - Case, FCR, follow up - Chats Resolved/Unresolved (Social Media) - Agility Tickets Resolved/Unresolved (Agility Support, FCR, Follow up tickets) - Work with Realtime agents to ensure all the reporting required is in place - Ensuring Overtime, Shift and Leave...