IT Helpdesk Manager

About the PositionWe are seeking a Helpdesk Analyst to join our team. As a Helpdesk Analyst, you will be responsible for providing technical support and assistance to users across the organisation.Your key responsibilities will include:Providing first, second- and third-line technical support to multiple teams across different locations.Supporting regional...

**Job title**: Helpdesk Manager **Reporting to**:Technical Operations Manager **Location**: Cape Town **ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S EE TARGETS** **WHAT WE DO** Lula is an innovative and human-focused FinTech company on a mission to help small businesses optimise their cash flow. Our purpose is to help SMEs...

Helpdesk and Technical Support Job DescriptionWe are seeking a highly motivated Helpdesk and Technical Support Professional to join our Support Hub team. The successful candidate will be responsible for providing excellent technical support to our users, resolving technical issues in a timely and professional manner.Key Responsibilities:Provide technical...

You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes Good client liaison skills - experience working with clients face to face and on the telephone Neat, presentable and organised - in appearance and within the work environment Attention to detail Ability to work...

You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes: Good client liaison skills - experience working with clients face to face and telephonically. Neat, presentable and organised - in appearance and within the work environment. Attention to detail. Ability to work...

**PURPOSE OF ROLE** The Facilities Helpdesk Coordinator's core function is to ensure efficient and effective day-to-day helpdesk management and administrative service to all clients and employees of Lesedi Power Generation, other stakeholders. Manage and maintain the facilities helpdesk management system, responsible for updated reports to FAM, and...

**Listing reference**: 016709**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Office Support**Location**:Cape Town - **Contract**:Permanent**EE position**:Yes**Introduction** - An exciting opportunity as Helpdesk Operator has become available at New Clicks SA (Pty) Ltd. The role will be based in...

**Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:Office Support **Location**:Cape Town **Contract**:Fixed Term Contract **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group Services **Introduction**: An exciting opportunity as Helpdesk Operator has become available at New Clicks SA (Pty) Ltd. The role...

**Background** Dudobi, an established UK-based managed service provider is looking to grow its local South African team. Established in 2000, the company designs, builds, and manages secure cloud-based solutions for its B2B clients in Europe and Africa. From cloud infrastructure to VoIP, Microsoft 365, co-managed services, desktop support, cloud security,...

**Responsibilities**: Helpdesk triage - Answer incoming Helpdesk calls from clients and triage or log tickets - Assign incoming Helpdesk tickets to the most appropriate engineer - Be able to identify different kinds of desktop reliably and server Helpdesk requests - Monitor and actively manage SLA's Procurement of licensing and hardware - Use online systems...

**Job Information**: Job Opening ID ZR_1258_JOB Hours of work Full-time Industry IT Services Location Type In Office Salary R8 000 - R12 000 Remuneration Term Per Month Province Western Cape City Cape Town Country South Africa - **Responsibilities**: Helpdesk triage - Answer incoming Helpdesk calls from clients and triage or log tickets - Assign...

**Brief Role Description** To efficiently capture and process customer requests in accordance with Service Level Agreements (SLA) **Key Performance Areas (Kpa's)** - Must be clear and audible on telephone and hand-held radio mediums. Well-spoken. - Issuing and managing logged jobs from the helpdesk to the supplier, technicians, and maintenance personnel. -...

Job DescriptionJob Description : Tier 1 Helpdesk Technician - Remote (South Africa)Position Overview :The Tier 1 Helpdesk Technician is responsible for providing initial technical support to end-users, resolving basic issues, and ensuring the smooth operation of IT systems. This role involves troubleshooting, diagnosing, and resolving hardware and software...

Job title : Junior Helpdesk SupportJob Location : Western Cape, Cape TownDeadline : April 28, 2025Quick Recommended LinksJobs by Location Job by industries Responsibilities:Provide first-line technical support for hardware, software, and network issues. Manage the service desk, ensuring efficient ticket logging and resolution. Assist with software...

A busy growing IT services company based in Cape Town is looking for a Helpdesk Administrator to join their team. You will be responsible for logging calls and allocating tasks to technicians and engineers. - Call logging process on Auto Task - Distribute tickets to engineers and technicians. - Assist with fieldwork as requested by engineers. - Maintains log...

**Western Cape**, Cape Town** **Negotiable - Negotiable Monthly Cost To Company (Market related)** **VACANCY ALERT!** **Our client in the hygiene sector seeks to employ a Helpdesk Administrator to join their team in Cape Town, Bellville region.** **Duties**: *** - **Liaising with customers.** ***: - **Assisting the Service & General Managers where...

**Position Summary**: **Industry**:HR Services, Recruitment & Selection **Job category**:Other : Human Resources and Recruitment **Location**:Cape Town **Contract**:Permanent **EE position**:Yes **Brand**:Clicks Group **Introduction**: We are looking to recruit an HR Administrator to work within the HR Helpdesk department. The role will be based at...

**Junior Helpdesk Support** **Junior Helpdesk Support** Region: Mowbray, Cape Town To start: As soon as possible At Masthead (Pty) Ltd, our passion is keeping businesses in business. As a national supplier of compliance and practice management services to independent financial advisors and other licensed financial service providers (FSPs), we know this can...

**A LITTLE BIT ABOUT Boldr**: - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. - We employ just over a thousand team members...

At 2U, we are all in on purpose. We are motivated by our mission - to eliminate the back row in education - and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings - from free courses to full...