Accounts Receivable Specialist

GENERAL PURPOSE
- To Maintain and reconcile information relating to trade debtors.
- Collections of monies owed to the business,
- Ensure that all company policies and procedures with regards to Collections and admin are adhered to, while actively living the corporate value system.

RESPONSIBILITIES
- To produce and follow up on an age analysis report on a daily basis.
- Continuous telephone collections.
- To ensure all internal and external queries are resolved within 48 hours.
- To ensure correct coding of bank statement and allocation of funds.
- To facilitate the process of debit orders for payment of accounts.
- To ensure that credits are reduced on debtor’s accounts.
- To follow up on outstanding debtors and to ensure customers stay within the terms allocated to them.
- To carry out any reasonable task which may be required from time to time
- Code bank statement in line with current process and procedures
- There should be a close liaison between the ARS and the sales department so that credit issues are resolved smoothly
- Checking customer's credit status
- Ensure that all transactions are compliant with Company's policies
- Handle disputed bills and negotiate to bring payment within the agreed terms
- Receiving of all relevant information for Upgrade, Downgrade and Change of packages from the Sales team.
- Loading of changes in contract onto the system
- Escalating any contracts outside set guidelines to the AM’s and HOS’s to resolve.
- Activating of all changes on the system and Attributing products on “Mange” to ensure product changes pull through to the website.
- Ensuring all billing are being Pro Rata as per activation of new products.
- Scanning/saving of all digital contracts/customer information forms into the appropriate folders on the Billing Drive
- To load all contracts for products outside of ERP system e.g. Call Tracker and ensure that passwords are sent to the Accounts Executive within the agreed SLA.
- Attending to all queries raised within Smarter track and resolve in the agreed SLA times.
- Cancellation of customers contracts - following appropriate process of agreed notification times for cancellation.
- Data maintenance - Updates and capturing of new data accurately and timeously
- Take due care when blocking, Unblocking and capturing of all data as revenue is high priority and impacts the business goals and objectives
- CRM and Billing import

UNDERSTANDING
- An understanding of ERP accounting systems related to collections and Billing.
- Knowledge of Auto Trader Website
- Knowledge of the whole business structure with regard to authority levels
- Knowledge of Operations processes - Queries from External Client
- Good understanding of Marketing and Advertising.

MINIMUM REQUIREMENTS
- Minimum Requirements
- Must have matric or equivalent
- Minimum 2 years’ experience in dealing finance
- Experience working independently
- An understanding of online advertising
- Well presented

About AutoTrader
- If you have a vision and are passionate about the same things we are, we'd love to meet youAt AutoTrader, we put much effort into creating an environment that will produce world-class solutions. We allow team members to take ownership of their work and see it through from beginning to end whilst drawing on the team's collective experience. As a team, we discuss problems, brainstorm, and settle on the best solution.Based in Randburg, Johannesburg, we are affiliated with the global OLX organization.We are always on the lookout for ambitious and passionate people to join our team.