Hospitality Project Manager

1 day ago

Randburg, South Africa Matched Business Partners Full time

**Role Summary**:
The Project Manager will oversee the operations of multiple high-energy outlets:

- 2 x cafeterias.
- 1 x convenience shop.
- 1 x coffee shop.

**Catering and events.**

**Key Responsibilities**:

- Operational Management: Oversee daily operations across all outlets, ensuring efficiency and adherence to company standards.
- Staff Leadership: Lead, motivate, and manage site managers and teams to achieve operational goals and maintain high morale.
- Customer Satisfaction: Act as the primary point of contact for clients, resolving operational issues promptly and ensuring exceptional service delivery.
- Health & Safety Compliance: Enforce health and safety regulations, food hygiene standards, and company policies consistently.
- Financial Oversight: Monitor and manage budgets, control costs, and optimize revenue streams.
- Event Coordination: Plan and execute events catering with precision, ensuring seamless delivery.
- Site Audits: Conduct regular visits and audits to ensure quality and performance standards are consistently met.
- Training & Development: Recruit, train, and mentor staff to build a highly skilled and motivated workforce.
- Process Improvement: Identify opportunities for operational improvements and implement efficient workflows.

**Required Skills & Qualifications**:

- **A minimum of 5 years of proven experience in hospitality management, preferably in cafeterias or food service.**:

- Strong leadership, organizational, and multitasking abilities.
- **Financial acumen,** including budgeting, cost control, and revenue management.
- Proficiency in operational software and Microsoft Office Suite.
- In-depth **knowledge of health and safety and food hygiene regulations.**:

- Exceptional communication and interpersonal skills.
- Experience managing high-volume operations and multiple priorities under pressure.

**Preferred Skills & Qualifications**:

- Experience in managing multi-site operations.
- Background in event catering and coordination.
- Knowledge of coffee shop operations and modern trends in the industry.

**Personality Traits**:

- Resilient and calm under pressure.
- Proactive and solution-oriented.
- Energetic and passionate about hospitality.
- Detail-oriented, with a strong focus on quality and efficiency.
- Collaborative and approachable, fostering positive team dynamics.

**Working Conditions**:

- **Full-time role, 6 days a week, with potential for Sundays and public holidays.**:

- Long hours and flexibility required to meet operational demands.
- Own reliable transport is essential.

**Benefits**:
Competitive salary, commensurate with experience.

Opportunities for career growth and development.

Pay: R20 000,00 - R30 000,00 per month

Application Question(s):

- Do you have a proven experience in hospitality management?
- Do you have experience in managing multi-site operations?

Work Location: In person

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