Investigator - G4s Secure Solutions - South Africa

Job Introduction** Investigator**

G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for an Investigator based at our operations in Westonaria**.**

Reporting to the Investigations Manager, the Investigator provides investigation services to a customer, in compliance with legislation, company policies and procedures.

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which **Security** plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

Main Responsibilities**Effective management of investigations on a contract in compliance with legislation and G4S policy.**
- Ensure that all incidents / allegations of criminal activity involving G4S customers and employees are investigated.
- Ensure that all accidents resulting in injury, damage or loss involving G4S employees are investigated.
- Ensure that a case docket is created for each investigation, recording all relevant information, witnesses and securing evidence required for a criminal prosecution, disciplinary process or liability claim.
- Implement and maintain effective management of case dockets, ensuring that appropriate processes and actions are initiated, finalized and recorded.

**Develop an effective informer network on a contract.**
- Identify and recruit informers, to ensure effective information gathering within the region regarding criminal activity impacting on G4S customers.

**Ensure effective liaison with SAPS structures in the region.**
- Establish and maintain effective communication with local SAPS structures.
- Provide appropriate assistance to SAPS officials to ensure criminal prosecution of cases investigated on behalf of G4S customers.

**Health and Safety**
- Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
- Participate in safety forums created by company for example safety meetings and safety talks
- Report all safety incidents to the relevant people
- Discuss all safety incidents on all levels
- Follow-up on any activities assigned through safety meeting/committee/representative/management
- Attend safety education and refresher programmes
- Comply with safety policies and procedures at workplace
- Distribute safety information as and when required
- Grade 12 or equivalent
- Driver’s Licence
- PSIRA Grade B
- Registered Security Service Provider
- Minimum 5 years’ experience in investigations
- Mining exposure and experience (advantage)

**Knowledge**
- South African security legislation
- G4S Operational Policy and procedures
- G4S HR Policy and procedures
- Criminal Procedures Act

**Skills**
- Communication (written and verbal)
- Negotiation
- Managing Conflict
- Managing professionally
- Computer literacy

**Attributes**
- Collaborating and cooperating
- Awareness of the market environment
- Leading People

About The Company

G4S is the world’s leading international security solutions group, which specialises in outsourced business processes in sectors where security and safety risks are considered a strategic threat. G4S is the largest employer quoted on the London Stock Exchange and has a secondary stock exchange listing in Copenhagen. G4S has operations in more than 125 countries and 657,000 employees.

G4S operates in over 25 countries in Africa and employs over 105 000 people on the continent. At G4S South Africa, our vision is to be recognised as the leader in providing security solutions. We therefore endeavour to build and maintain a motivated, capable workforce who are proud to work for our region and able to deliver our commercial strategy. We continue to build on the excellent people management practices which are in place across the Group in order to fully engage our workforce.

G4S is an organisation which is defined by its values, which are:

- We act with **_Integrity and Respect_** - Our business activities and relationships are built on trust, honesty and openness. We do what we promise and always strive to do the right thing. We listen. We treat our colleagues, customers and those in our care with the utmost respect.
- We are passionate about **_Safety, Security and Service Excellence_** - We are passionate about working safely and take great care to protect our colleagues and customers from harm. We are experts in security and use that knowledge to protect our customer’s assets. We keep our promises and are passionate about delivering high levels of customer service.
- We achieve this through **_Innovation and Teamwork_** - We invest in technology and best practice to continuously improve the products and services we offer. We challenge ourselves to find new ways of helpin