Department Manager- Supply Chain
6 days ago
**Purpose of the role**
The role of the Supply Chain DM is to Contribute to customer satisfaction making the shopping
experience more convenient by grouping complementary products from different categories together.
**Main responsibilities**:
? Lead and support a team of supply chain.
? Be a player in the development of collective performance.
? Share information and facilitate communication within the team.
? Develop the team to meet strategic business objectives.
? Manage daily sales and customer relations.
? Build and implement the Business Action Plan of the department.
? Introduce efficiency, improvement measures for an optimal return and stakeholder value.
? Ensure the day-to-day management of the department is to respect the customer promise.
? Coordinate and contribute to the sales activities in store.
? Ensure quality customer relationship (internal and external).
? Develop and update own skills and knowledge.
? Assume leadership role on behalf of the HOD when the HOD is not available.
? Participate in teamwork to ensure quality service and productivity of the store.
? Ensuring optimal staff is available for delivering excellent customer service to all customers.
? Ensuring all stock is priced and displayed correctly.
? Training and developing of staff members.
**Profile**
? Minimum Matric or NQF4 Equivalent.
? Relevant tertiary qualification will be an added advantage.
? Previous retail experience at a junior management level.
? Excellent interpersonal skills.
? A team builder and a team player.
? Excellent customer service
? Self-confident, hardworking and leads by example.
? Customer-centric.
? Sense of responsibility.
? Analytical.
? Assertive and challenge status quote
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