Senior Catering and Services Manager

6 days ago

Johannesburg, South Africa Careserv Full time

We are seeking a talented and experienced Senior Catering and Services Manager to oversee all aspects of our kitchen, dining room, coffee shop, housekeeping, laundry and customer service operations. This role requires a hands-on approach in culinary leadership, stock management, staff supervision, and customer relationship management.

**Responsibilities**:

- **Kitchen Management**:

- Plan, direct, and supervise food preparation and culinary activities.
- Knowledge of various diets
- Ensure compliance with health and safety regulations.
- Develop and maintain standard recipes to ensure consistent quality.
- Monitor food costs to achieve budget targets.
- **Stock Management**:

- Order and maintain inventory levels of food and kitchen supplies.
- Conduct weekly stocktakes and manage suppliers to ensure timely deliveries.
- Optimize stock rotation and minimize waste.
- Keep to pre-set meal specs.
- **Staff Supervision and Training**:

- Recruit, train, and supervise kitchen staff.
- Set work schedules and ensure adequate staffing levels.
- Payroll and rosters
- Foster a positive work environment and provide coaching and feedback.
- **Customer Accounts Management**:

- Build and maintain strong relationships with customers.
- Handle customer inquiries, feedback, and complaints promptly and professionally.
- Ensure a high level of customer satisfaction through excellent service delivery.
- **Function and Event Coordination**:

- Plan and execute catering for functions and events, ensuring seamless service.
- Collaborate with clients to customize menus and meet specific dietary needs.
- Coordinate logistics, including staffing, setup, and breakdown.
- Set up of decor.
- **Quality Control**:

- Maintain high standards of food quality, hygiene, and presentation.
- Conduct regular inspections and implement corrective actions as needed.
- Stay updated with industry trends and incorporate new techniques and recipes.

**Requirements**:

- Proven experience as a Chef or Catering Manager in a similar establishment. (hospitals preferably)
- Strong leadership and managerial skills with the ability to motivate and develop a team.
- Excellent organizational and multitasking abilities.
- Solid understanding of culinary techniques and kitchen operations.
- Knowledge of food safety and sanitation regulations.
- Strong experience in housekeeping and laundry
- Exceptional communication and customer service skills.
- Degree or certification in Culinary Arts or Hospitality Management is a plus.
- Availability to work evenings, weekends, and holidays as needed.
- Out of the box thinker.

**Benefits**:

- Competitive salary commensurate with experience.
- Opportunities for career growth and advancement.
- A dynamic and supportive work environment.

Pay: R18 000,00 - R20 000,00 per month

Ability to commute/relocate:

- Hermanus, Western Cape: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Transport - do you have your own, reliable transport
- Location - do you live the Hermanus Area

**Experience**:

- Senior Position: 2 years (required)
- coffee shop: 2 years (required)
- housekeeping/laundry's: 2 years (required)

Work Location: In person

Application Deadline: 2025/02/19

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