Debt Review Agent

Western Cape, CPT - Northern Suburbs - R 10000 - R 28000 Monthly Basic Salary (Negotiable) Durbanville Paralegal position for a firm that needs specialised skills in Debt review and collections Durbanville Paralegal position for a firm that needs specialised skills in Debt review and collections Matric Formal qualification in relevant discipline 3 - 8...

**Purpose of the role**: **Meet operational Efficiency** - Meet team efficiency targets as per KPA requirements for your function. - Index all documents within one day of receipt, no documents to be older than two days. - All debt review proposals to be sensed checked re payment period no to exceed 60 months and interest negotiated. Prior to acceptance...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Late Stage Collections (specialised)Agents to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent...

To manage and oversee the smooth functioning of a team of Multimedia Agents in order to achieve service levels, positive customer experiences and to build and maintain an integrated and balanced people management approach. **Manage daily operations**: - Supervise, lead and performance manage a team of agents - Ensure correct procedures are followed and...

This role will be accountable for the successful output of the following performance areas: **Manage daily operations**: - Supervise, lead and performance manage a team of agents - Drive and manage client service objectives and call times - Ensure correct procedures are followed and give direction to employees on what to do and how to improve - Support...

This role will be accountable for the successful output of the following performance areas: **Manage daily operations**: - Supervise, lead and performance manage a team of agents - Drive and manage client service objectives and call times - Ensure correct procedures are followed and give direction to employees on what to do and how to improve - Support...

The Collections Department Manager (CDM) will endeavour to increase Tenacity’s profitability by operating within the guidelines and requirements of our Credit and Collections Policy and the National Credit Regulations as stipulated by the National Credit Act and the Debt Collectors Act. The CDM will be responsible to maintain appropriate agreed delinquency...

**Responsibilities**: - Daily / Weekly / Monthly reporting - Major outages affecting the contact centre - Identify operational issues and investigate, implement, and track improvements. - Manage the daily operations of the team including punctuality, response times issues, outages on the desk. - Take calls that agents can’t handle and be available when...

**Job Purpose** The main purpose of the role is to manage the daily activities and drive the performance of a team of Collection agents, in order to meet the business objectives by improving and maximizing the collection of outstanding revenue for private label card accounts through successful planning, directing, and supervision. **Manage Daily...