Team Support Assistant

Who are we?
Sanlam Emerging Markets is responsible for Sanlam’s financial services (life insurance, general insurance, banking, retail credit, health, bancassurance, and asset management) in emerging markets outside South Africa. We are a dynamic business with a culture of high-performance, innovation, thought leadership, proactivity and learning. Our diverse footprint spans 34 countries across Africa. This creates exciting opportunities to learn, grow and work as you interact with colleagues from different cultures and backgrounds. Our vision is to create the leading pan-African financial services business. We believe in creating and cultivating a positive, energised working environment that gives you every opportunity to achieve success. What will you do?
This Team Support Assistant will support the SEM Finance and Actuarial Executives and their teams by effectively and efficiently managing office and administrative related tasks. These tasks include but are not limited to (1) managing and coordinating schedules and travelling, (2) assist with the preparation of reports and presentations, (3) coordinating payments and related activities and processes and (4) managing internal and external stakeholder and partner relationships. This role will require an energetic, digital savvy, self-motivated individual with a can-do-attitude who is passionate about driving results, team collaboration and success. What will make you successful in this role?
- Manage diaries, scheduling of meetings, video conferences, special events, information sessions etc.
- Document preparation and distribution to all stakeholders (meeting agendas, board packs, minutes of meetings etc.)
- Preparation of reports and presentations
- Communication and liaison with relevant internal and external stakeholders
- Preparing for and receiving external clients and stakeholders at office (as and when required)
- Managing payments and the related financial processes
- Office management
- Supporting the finance and actuarial teams in administrative processes Qualification and Experience
- A relevant tertiary qualification
- 3-5 years related office administration experience
- Experience supporting multiple executives and senior managers
- Experience in arranging local and international travel arrangements

Knowledge and Skills
- Business communication methods and processes
- Ability to sensitively manage organisational impact (red tape, protocol etc.)
- Business knowledge and understanding of how organisational structures and processes work
- Excellent Microsoft Office skills (Word, Excel & Power Point, Teams, SharePoint etc.)
- Must be digital savvy
- Ability to manage various stakeholder and partner queries and related support
- Sound knowledge of etiquette that is followed or prescribed in a social and/or professional setting on an executive and senior management level.
- Ability to understand and speak French will be advantageous
- Support finance processes

Personal Attributes
- Excellent business communication skills in English (verbal and written)
- Professional demeanor and “can do” attitude
- High level of ownership and independence
- Ability to successfully manage various activities simultaneously
- Concern for accuracy and order
- Solution and results driven
- Ability to build and maintain effective relationships
- Influencing and gaining commitment
- Stress tolerance
- Display sound judgement

Core Competencies
- Cultivates Innovation
- Client Focus
- Drive Results
- Collaborates
- Flexibility and adaptability

Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Turnaround time
The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.