Store Manager

1 week ago

Somerset West, South Africa Top Vending Full time

At Nespresso our mission is to create the highest quality, most sustainable cup of coffee. By caring for our employees, our farmers, the environment and our customers we are dedicated to connecting our community with the best possible products and customer experiences. We are looking for a passionate and confident leader to inspire and develop our world class retail team by sharing our story, creating a sustainable environment and driving customer acquisition and profitability.

Our culture will empower you to share your knowledge and our sustainable mission to attract new coffee enthusiasts. We pride ourselves on providing quality coffee, customer service and growth opportunities

**Key Responsibilities**:

- Lead by example. Drive winning team sales and service performance through daily coaching, training and ensure smooth daily running of the store. You will demonstrate a strong business insight and understanding of how to affect sales on the floor.
- Team Development. Partner with the National/Regional Retail Operations Managers to champion the ongoing professional development and growth of the store team while creating an inspiring culture for learning.
- Operations Excellence. Ensure all operations, inventory, procedures and company processes are being implemented. Continuously improve ways of working to create optimal operational performance in the store.
- Build, coach and inspire. Develop a strong team of leaders who will deliver exceptional customer service and share our coffee mission with the community
- Drive for Results. Maximize business opportunities through creative initiatives, customer loyalty, team training and analyzing sales.
- Connect with the customer. Think entrepreneurially to creatively plan events to engage new customers, strengthen relationships and build brand recognition.
- Be a coffee expert. You bring the passion, we provide the training, and you share it with the customer.
- Create coffee moments
- share your knowledge, our coffee, and our sustainability practices with customers.
- Generate new customers. Welcome, advise and guide clientele to identify coffee needs. Many customers shop online these days, however the store is where we meet many of our customers for the first time.
- Care about safety. Safe, healthy employees and customers are our number one priority.
- Contribute. Whether we need help cleaning, organizing stock or need a new innovative way to do things. Help the store with tasks, ideas and add to the overall success.
- Be an enthusiastic ambassador for the Nespresso brand and respond to customer concerns or issues.

**Requirements**:

- 4-5 years sales or customer service experience in a premium environment
- 3 years of people management experience, leading teams including coaching, motivating and developing
- Completed Matric
- Excellent communication skills in English
- Join our growing team, a taste of something better awaits you_

Ability to commute/relocate:

- Walmer, Eastern Cape: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (matric) (preferred)

**Experience**:

- Retail Sales: 5 years (preferred)
- People Management: 3 years (preferred)

  • Store Manager

    1 week ago

    Somerset West, South Africa CHÂTEAU GÂTEAUX Full time

    As a Store Manager you must be motivated and dynamic with excellent people skills, as well as meticulous attention to detail. You must be able to effectively and efficiently head the store, manage the resources of the staff and ensure that the quality of workmanship and hygiene systems are in place, whilst maximizing profitability. WHAT THE ROLE ENTAILS -...

  • Store Leader

    6 days ago

    Somerset West, South Africa Wellness Warehouse Full time

    Overview: **The Wellness WAY** - Wellness Warehouse was launched with the vision of creating a holistic health destination for conscious consumers wanting to live life well for themselves, their communities and the planet. Rather than rest on our laurels, we are continuing to grow and evolve, offering an innovative and collaborative working environment that...

  • Store Manager

    2 weeks ago

    Somerset West, South Africa Clicks Group Limited Full time

    **Listing reference**: 018337**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Somerset West - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - To ensure the efficient operation of the store and service...

  • Store Manager

    2 weeks ago

    Somerset West, South Africa The Foschini Group Full time

    **Job ID**:18428**Position Type**:Full-Time**Job Function**:Retail Stores**Workplace Type**:Stores**Division**:Exact**Province**:Western Cape**Location**:Cape - Other**Suburb**:Somerset West (Somerset West)Position Description: The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These...

  • Store Manager(40hr)

    2 weeks ago

    Somerset West, South Africa The Foschini Group Full time

    **Job ID**:12115 **Position Type**:Full-Time **Job Function**:Store Management & Field **Workplace Type**:Stores **Division**:TFG Sports Division **Province**:Western Cape **Location**:Cape - Other **Suburb**:Somerset West (Somerset West) Position Description: The Store is in need of achievement-orientated Store Manager with excellent customer...

  • Store Manager(40hr)

    18 hours ago

    Somerset West, South Africa The Foschini Group Full time

    **Job ID**:12115 - **Position Type**:Full-Time - **Job Function**:Store Management & Field - **Workplace Type**:Stores - **Division**:TFG Sports Division - **Province**:Western Cape - **Location**:Cape - Other - **Suburb**:Somerset West (Somerset West) Position Description: The Store is in need of achievement-orientated Store Manager with excellent customer...

  • Assistant Store Manager

    2 weeks ago

    Somerset West, South Africa Staff Solutions Full time

    **Western Cape**, Somerset West** **Negotiable Cost To Company (Market related, Negotiable)** **Opportunity Available!! Our leading client in the Retail Sector is looking to employ an Assistant Store Manager to join their dynamic team in Somerset West.** *** - **Lead the store team in all aspects of store operations** ***: - **Day-to-day management of...

  • Store Manager

    6 days ago

    Somerset West, South Africa Clicks Group Limited Full time

    **Listing reference**: 021862 **Listing status**: Online **Position summary** **Industry**:Wholesale & Retail Trade **Job category**:FMCG, Retail, Wholesale and Supply Chain **Location**:Somerset West **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **About our company** - Clicks Group **Introduction** - To ensure the...

  • Store Manager

    19 hours ago

    Somerset West, South Africa Clicks Group Limited Full time

    **Listing reference**: 022525- **Listing status**: Online- **Position summary***Industry**:Wholesale & Retail Trade - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Somerset West - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes - **About our company**- Clicks Group - **Introduction**- To ensure the...

  • Retail Store Manager

    2 weeks ago

    Somerset West, Western Cape, South Africa Burnt Full time

    Burnt was founded in the summer of 2018 by Pierre & Andriana Cronje. The couple decided to merge their love for fitness and fashion with a range of high-quality performance activewear that's both functional and fashionable and aimed exclusively at those who live and love an active lifestyle.The Burnt team has grown exponentially over the past couple of...