Laundry Associate
1 week ago
Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
- Ensure that standards are maintained at a superior level on a daily basis with full comply on LQA and BRAND STANDARD of Rosewood
- Operate the ironing and folder machines according to specifications. While processing cleaned articles through the machines, check the cleanliness and condition of each; separate damaged/stained articles.
- Fold cleaned articles and stack into designated amounts by type and size. Place stacks in specified carts for distribution.
- Replenish F&B closets with clean linens on a daily basis.
- Maintaining the guest laundry quality and laundry slip up to the departmental standards
- Document and process guest requests for laundry, dry cleaning and pressing of garments, hotel uniforms and designated management garments in accordance with departmental specifications
- Operate wet cleaning equipment and use specified chemicals according to procedures.
- Process and finish garments according to garment labels.
- Separate stained/damaged hotel uniforms and determine status for repair, recleaning or discard; maintain
- continuous inventory of discard uniforms.
- Place finished wet cleaning garments in designated areas for distribution.
- Maintain accurate poundage records of dry cleaning and laundry according to departmental procedures.
- Maintain accurate piece count of iron, towel, and pillows.
- Report faulty equipment, damaged garments/linens, shortages, maintenance needs, safety hazards and problems to your supervisor.
- Remove lint and debris from drains, dryer filters and change filters as specified in departmental procedures.
- Maintain cleanliness and organization of work areas throughout shift.
- Transport trash containers to dumpster, empty and clean according to standards. Adhere to recycling procedures.
- Breakdown and clean work areas/equipment according to departmental standards.
- Use designated chemicals, supplies and equipment to clean laundry room floor.
- Maintain cleanliness and organization of supply/storage closets in accordance with departmental procedures.
- Restock work areas for next shift as assigned.
- Wax iron/towel folder twice daily or as needed.
- Linen, supplies, equipment inventory on monthly basis and to be maintained together with Assistant manager HK
- Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow associates.
**Salary**: R12 000,00 - R15 000,00 per month
Ability to Relocate:
- Cape Town, Western Cape: Relocate before starting work (required)
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