Head of Sales/sales Manager

**Head of Sales/Sales Leader — UK B2B Campaigns (Full Time Office Based Umhlanga, KZN, South Africa-Based)**

**About the Role**

We’re looking for a **Sales Leader** who leads by example — someone who rolls up their sleeves, sets the pace, and inspires others through integrity, accountability, and results. You’ll take ownership of our **Sales Development team in Umhlanga**, leading a group of talented SDRs and team leaders who deliver campaigns for **UK-based B2B service companies** in technology, insurance, and other sectors.

This is a **hands-on leadership role, Full Full-Time Office-Based Role (no remote working)**. You’ll not only manage and motivate — you’ll demonstrate. You’ll know how to pick up the phone, show what a world-class call sounds like, and empower others to reach that standard. You’ll be responsible for the **day-to-day operation** of the sales team, ensuring performance, presence, and pride in every action.

As a key part of the **Growth Resourcing leadership team**, reporting directly to the CEO, you’ll bring emotional intelligence, operational discipline, and a relentless focus on growth — for people, clients, and the business.

**Requirements**:

- **Lead and manage** the entire sales team and its team leaders, ensuring activity levels, performance, and outcomes meet and exceed client expectations.
- **Own the daily operation** of the sales function — implementing systems, structure, and accountability so that every team member consistently turns up, contributes, and performs.
- **Lead by example** — demonstrate world-class sales skills and coach your team not just by telling, but by showing.
- **Inspire through action** — be a leader that others respect for your consistency, work ethic, and integrity.
- **Collaborate** with the **Head of Client Services** to ensure information, performance data, and client insights are communicated clearly and consistently.
- **Provide accurate reporting** (with the help of team members) to the Head of Client Services and the GR Board on performance, progress, and pipeline.
- **Recruit, develop, and retain top sales talent** in Durban — individuals who combine drive, discipline, and strong emotional sales intelligence.
- **Coach and motivate** your team to achieve results that make clients proud, while living our company values every day.

**What You’ll Need to Show**
- **Exceptional sales leadership skills** - you’re someone the team looks up to because of how you act, not just what you say.
- **A track record of delivering results** through a mix of discipline, consistency, and emotional intelligence.
- **Strong operational focus** - you know how to run a busy team, manage performance, and maintain high standards day in and day out.
- **Hands-on sales ability** — you can pick up the phone and demonstrate excellence in real time.
- **Deep understanding of emotional sales intelligence** — what drives people, how they respond, and how to bring out their best.
- **Mental toughness and resilience** — you thrive in a fast-moving environment and can take the lead in growing our SDR teams to 50(over the next 18months’ with people with clarity and composure.
- **Elocution must be excellent with strong written English**:

- A **minimum of 3 years’ experience** managing SDR or sales teams delivering for **UK-based B2B businesses**.
- A personal commitment to our values**:Learning, Respect, Accountability, Passion, Quality, and Integrity.**:

- **Salary banding (depending on quality and experience)** and also indicate there will be a significant **quarterly and yearly bonus paid upon results**.

**Benefits**

**Why Join Us**
- Lead a dynamic SDR team making a real impact for UK clients.
- Be part of a company that values people, performance, and principles.
- Help shape the growth of our South African operations.
- Join a leadership team that believes in empowerment, learning, and long-term success.