Debt Collection Administrator
6 days ago
2years
Once calls are made, notes are made on the system.
You will be responsible for either routing these to the legal or finance departments or attaching statements.
You will diarise and follow up on letters of demand.
You will be responsible for collecting all outstanding monies including fees.
When not following up on urgent cases you will follow up on older cases to ensure that all monies are collected.
You will work closely with the legal and finance departments to ensure that monies are collected as quickly and efficiently as possible.
Please note that the work load will increase as you learn and further still as the company grows.
**Qualifications and Experience**:
Computer Literacy - Outlook, Word, Excel etc.
Experience in the property/rental industry or similar
You must be able to handle high volume calls
Your administration skills are outstanding
High attention to detail essential / methodical
Must be patient and able to handle 'difficult' clients, as well as consumers.
Effective listening skills.
Outstanding command of the English Language (verbal and written)
Debt Collection
Contacting customers
Handling complaints
computer literate
quick learner
calm
methodical
MS Office
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