Sa - Program Integrity Specialist (I)

**Position Title**: Program Integrity Specialist

**Reports To**: Compliance Supervisor

**Division**: Immigration & Refugee Program+ (IRP+)

**Department**: Compliance

**Job Location**: Pretoria, South Africa

**Grade Level**: Grade 6, Specialist, International

**Introduction**: Church World Service (CWS) is a not-for-profit, faith-based organization transforming communities around the globe through just and sustainable solutions to hunger, poverty, displacement and disaster. CWS does not discriminate on the basis of race, color, religion, sex, national origin, gender identity, genetic information, age, disability or veteran status in employment or in the provision of services.

**Primary Purpose**:
The Program Integrity Specialist is responsible for assisting in the implementation of the Integrity and Compliance Guide and Internal Malfeasance Prevention and Mitigation Measures in the South Africa Country office. This position acts as the internal and external focal point for the office on fraud and malfeasance mitigation, prevention, investigations, record keeping, training and education for CWS RSC Africa staff in coordination with the Program Integrity Unit in Nairobi, Kenya.

**Essential Duties**:
**Compliance**:

- Support the development of materials and train staff on fraud, ethics, and confidentiality and through bi-annual department training and new hire orientations;
- Facilitate fraud and malfeasance investigations in coordination with the Country Representative, RSC Director, Compliance Coordinator, Program Integrity Manager, and Human Resource Manager as appropriate.
- Draft fraud and malfeasance investigation and closure reports, ensuring that both CWS and donor reporting requirements are met, as needed.
- Monitor and track fraud reporting mechanisms on a daily basis.
- Oversee compliance with requirements as specified through the Cooperative Agreement, Integrity and Compliance Guide, and RSC Internal Malfeasance Prevention and Mitigation Measures.
- Support the maintenance and revisions of Standard Operating Procedures (SOPs), independently and collaboratively, to ensure internal compliance with fraud and malfeasance mitigation guidelines and investigation/reporting requirements.
- Coordinate with country office management on the development of new and innovative ways for fraud and malfeasance mitigation.
- Support the preparation of quarterly and annual reports for the funder on matters of program integrity.
- Join regular meetings and activities of the Fraud and Ethics Committee.
- Maintain current knowledge of the USRAP.
- On occasion, travel independently to the main office, sub-offices, English Language Program, Field Processing or Cultural Orientation circuit ride locations to conduct Program Integrity monitoring and training field visits.
- _ If a U.S. passport holder: _Lead or support sensitive, urgent U.S. passport only investigations.
- Monitor and manage the physical fraud and suggestion box in South Africa.

**_
Data Management and Analysis_**:

- Collaborate with Information Technology POC to assure internal IT controls are sufficient and surpass guidelines for the security of START and electronic data for the country office.

***Representation**
- Develop and maintain effective and independent relationships with CWS/RSC Africa USRAP partners and donors, including PRM, USCIS, IOM, UNHCR, and domestic Resettlement Agencies.
- Attend Quarterly Fraud Trend meetings as needed.
- Conduct regular, independent review and analysis of local, national and international program integrity related matters in order to inform the future program integrity strategy and operations.
- Ensure partner communication from the unit is professional, timely and proactive.
- Represent organization policies and CWS RSC Africa values (Integrity, transparency, ownership, collaboration) to staff.
- Ensure the workforce is professional when representing CWS RSC Africa to refugees, partners, the funder, and colleagues.

**Program Administration**
- Provide guidance and act as a resource to programmatic and administrative staff working on Program Integrity-related projects.
- Assist with the development of program integrity learning management system resources.
- Identify any program related gaps at the country office and work to resolve them with country office management and Program Integrity Unit in Kenya.

This position also performs other duties that may be assigned by the Country Representative[WCI1], Compliance Coordinator and/or CWS RSC Africa Management to enhance the efficiency and efficacy of the operation.

**Qualifications**:
**Experience**:

- Five (5) years of paid work experience is required.
- One (1) year of US Refugee Admissions Program experience preferred
- One (1) year of workplace investigation experience preferred but not required.

**Skills**:

- Proficiency with MS Office (Excel, PowerPoint, Word, Access, Outlook).
- Excellent verbal and written communication skills.
- Strong analytic