Warranty Clerks

2 weeks ago

Nelspruit, South Africa Bonafide Human Capital Full time

Our well known automotive vehicle dealer client based in Nelspruit currently holds a vacancy for 2 x experienced EE Warranty Clerks.

Salary range is about R12 000 per month depending on experience

The person in this position will be responsible to process warranty claims timeously and accurately in terms of the company’s Policy and Procedures

**Specific Role Responsibilities**
- Warranty submission
- Process warranty claims in terms of Company Policy and Procedures (accurately and timeously)
- Obtain correct information on warranty claim regarding Customer complaint and cause of defect
- Obtain all relevant documentation pertaining to claim
- Ensure that claim tags are attached to parts and forwarded to the supplier in time
- Check suspense file daily
- Control claims status and report to Manager
- Control claims register and ensure that payment is received
- Assess vehicles eligibility for warranty work
- Check and confirm that all warranty parts have been tagged and stored by the Technicians correctly on a daily basis
- Assess and submit warranty claims in line with guidelines as set out by the distributor
- Assist with any other reasonable duties if and when required
- Attend all warranty training courses as held by the OEM

**Qualifications and Experience**
- Must have experience with Warranty Claims/ processes
- Computer literate
- Good computer skills
- Multi-tasking ability

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