German Speakers

2 weeks ago


Cape Town, South Africa Collinson Full time

**About the Role**:
We’re hiring **fluent German speakers** to join our customer service and claims team. **German is the most important requirement** - if you can communicate confidently in German and English, we’ll teach you the rest.

This is a great opportunity to start your career in insurance, with full training provided in claims handling, systems, and customer support.

**What You’ll Do**:

- Guide customers through the claims process in a clear, supportive way
- Handle queries and service requests with professionalism
- Learn to identify and escalate potential fraud
- Provide care and support to vulnerable customers
- Work with your team to deliver great service and meet performance goals

**What You Need**:

- **Fluent German and English** - written and spoken (**this is essential**)
- Great communication skills and a friendly, helpful attitude
- Willingness to learn - no prior insurance experience needed
- Comfortable using a computer and learning new systems

**We Provide**:

- Full training - no claims experience required
- A supportive team and structured onboarding
- Career development opportunities
- Competitive salary and benefit


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