German Speakers

2 weeks ago

Cape Town, Western Cape, South Africa Collinson Full time R150 000 - R250 000 per year

About the Role:

We're hiring fluent German speakers to join our customer service and claims team. German is the most important requirement – if you can communicate confidently in German and English, we'll teach you the rest.

This is a great opportunity to start your career in insurance, with full training provided in claims handling, systems, and customer support.

What You'll Do:

  • Help German-speaking customers with claims and policy questions via phone and email
  • Guide customers through the claims process in a clear, supportive way
  • Handle queries and service requests with professionalism
  • Learn to identify and escalate potential fraud
  • Provide care and support to vulnerable customers
  • Work with your team to deliver great service and meet performance goals

What You Need:

  • Fluent German and English – written and spoken (this is essential)
  • Great communication skills and a friendly, helpful attitude
  • Willingness to learn – no prior insurance experience needed
  • Comfortable using a computer and learning new systems

We Provide:

  • Full training – no claims experience required
  • A supportive team and structured onboarding
  • Career development opportunities
  • Competitive salary and benefit

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