Shift Manager

**Reporting to the Department Manager**

**Your responsibilities will include**:

- Overall management and coordination of all warehousing functions.
- Operate an efficient Distribution Centre by identifying, implementing and managing optimal processes and procedures,** to minimise costs and maximize working capital.**:

- Responsible for efficiently managing all aspects of stock handling from receipt from suppliers to dispatch to customers including the returns department.
- Ensure daily, weekly and monthly planning is done for all warehousing operations and manage adherence to plan.
- Effective management of housekeeping.
- Management of resource to be effective and efficient at lowest cost and according to changing needs
- Effective leadership and direction for the operation team through involvement and communication to deliver on the relevant key business drivers.
- Manage customer liaison process and ensure that warehouse queries are resolved timeously and exception trends are addressed.
- Ensure that warehouse space, equipment and warehouse flow is optimized and that future warehouse requirements are planned.
- Ensure stock accuracy through disciplined stock control and implement stock accuracy improvement initiatives.
- Measure and manage staff performance through formal staff appraisals, development, coaching and disciplinary procedures.
- Ensure that all business processes, procedures and job profiles are documented and updated.
- Management reporting in terms of operational performance, productivity, stock control and budgets.
- Manage projects according to stipulated time frames.
- Liaising with suppliers

**Qualifications and Attributes**:

- Relevant tertiary education
- 5+ years' experience in directly and indirectly managing people to deliver continuous improvement
- Strong communications skills
- A structured and disciplined management style
- Ability to motivate and inspire others a must
- Strong problem-solving skills
- Self-starter with high energy levels a must
- Well-developed business and operational acumen
- Analytically minded and able to find and use data to inform decision making
- Ability to work under pressure with strict deadlines
- Good attention to detail
- Strong Customer Service orientation Goal orientated and motivated to succeed
- Dynamic individual with proven experience in delivering change and innovative solutions

**Preferred experience**:

- E-commerce experience
- ERP systems knowledge
- Experience in working with budgets and cost analysis.
- LEAN or continuous improvement
- Performance management skills -knowledge of Industrial Relations and practices

**Hours**
- Shift work when required

We seek to Employ an **Extra Ordinary Mind** who:

- is respectful but forthright
- is an expert at doing, who can not only design but also execute
- is analytical, able to use data to make decisions
- is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
- is **passionate about the potential of e-commerce** and delivering a **world-class customer experience**:

- is **entrepreneurial**, **thrives under change** and accepts it is a constant and always **looks for solutions** to do something better and faster
- is business SMART. Able to think about problems from a business perspective using technical and product input
- is curious and challenge the status quo
- is innovative and enjoys iteration
- is collaborative
- **thinks like an owner** of the business
- is **SMART, has INTEGRITY** and **is HARD WORKING**

If you meet the above you are an **Extraordinary Mind** so come and join us

**Thank you for applying.**
- Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply._