Current jobs related to Call Centre Manager/director - Johannesburg - ES Recruitment

  • Call Centre Director

    5 days ago

    Johannesburg, Gauteng, South Africa Synchro Full time

    Synchro is seeking a Call Centre Director to lead our workforce management efforts. As a key member of our leadership team, you will be responsible for overseeing the end-to-end workforce management process.Key ResponsibilitiesOversight of the workforce management process, including strategic planning and operational efficiency.Leadership of cross-functional...

  • Senior Call Centre Manager

    13 hours ago

    Johannesburg, South Africa Call Centre Support Full time

    Senior Sales Managers wanted I-talk Financial Services based in Randburg is looking to fill the above mentioned posts. **_Qualifying criteria: _** - Coordinate Sales floor - Manage Team leader and their Teams - Compile reports daily - Liaise with QA managers to ensure quality standards are met - Set up calibration when necessary - Delegate work accordingly...

  • Operations Director for Call Centre Excellence

    5 days ago

    Johannesburg, Gauteng, South Africa Business Capital Group Full time

    About the RoleAt Business Capital Group, we are seeking an exceptional Operations Director to lead our call centre operations. As a strategic leader, you will oversee the daily functions of our call centre, ensuring that we deliver exceptional customer experiences and meet our service level agreements.The ideal candidate will have a strong background in call...

  • Call Centre Manager

    1 week ago

    Johannesburg, South Africa CBRE Excellerate Full time

    We are looking for a skilled Call Centre Manager who can lead our helpdesk and agents to better performance and improve service quality. The Call Centre Manager will assist in establishing call centre objectives, provide agents with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyse call centre data, and...

  • Call Centre Manager

    7 days ago

    Johannesburg, South Africa Action Appointments Full time

    _The_ _South African Guide-Dogs Association for the Blind provides services to enhance the lives of visually and physically impaired individuals, and children with autism._ Based in Johannesburg, the Guide Dogs Association seeks to appoint a **CALL CENTRE MANAGER** GDA is looking for a skilled Call Centre Manager to supervise daily operations and...

  • Call Centre Manager

    7 days ago

    Johannesburg, South Africa MMWENTZEL Full time

    We requires the services of a Call Centre Manager that is motivated, dynamic and willing to get the job done at all costs. **Responsibilities**: - Hire, train, coach and lead call centre team as they provide services to our customers. - Supporting call centre agents through difficult calls, defusing angry customers and assisting the team members where...

  • Call Centre Manager

    2 days ago

    Johannesburg, South Africa SMD Technologies Full time

    We are looking for an organised call centre manager to improve and supervise daily operations and performance of call centre staff. **Responsibilities**: - Develop objectives for day-to-day activities - Ensure targets are being met and evaluate performance of call centre staff - Conduct effective resource planning - Monitor and improve return procedures -...

  • Call Centre Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa Ubuntu We Sizwe Two Four Seven Pty Ltd Full time

    To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue to meet Call Centre Targets.Responsibilities:Establishing goals for call center employeesResolving customer issues and other call center problemsManaging the team's performanceEnsuring that technical knowledge is effectively...

  • Call Centre Manager

    5 days ago

    Johannesburg, South Africa Quantanite Full time

    **About Us** At Quantanite, we are a premier BPO provider committed to delivering exceptional customer service solutions. Our work environment is dynamic, inclusive, and fosters innovation, collaboration, and professional growth. If you are passionate about leading teams, optimizing operations, and enhancing customer experiences, you’ll thrive with...

  • Manager Call Centre

    3 days ago

    Johannesburg, South Africa Catenon Full time

    **FUNCTIONS**: Build and maintain a world-class customer care environment that empowers staff to exceed objectives. Provide measures to ensure customer satisfaction. Implement company policy and procedures consistently. Implement effective processes and monitor success. Build relationships and networks that support data call centre success. Ensure that...

  • Call Centre Manager

    3 days ago

    Johannesburg, Gauteng, South Africa Netsurit Group Full time

    The Netsurit Group is looking for a skilled Call Centre Manager to lead our call centre team. The successful candidate will have a strong background in call centre operations, excellent leadership skills, and the ability to drive continuous improvement initiatives.Responsibilities:Provide coaching and feedback to team members to ensure they meet their...

  • Call Centre Manager

    13 hours ago

    Johannesburg, South Africa i-Talk Financial Services Full time

    We are looking for a skilled Outbound Call Center Manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized, reliable and results-driven...

  • Call Centre Manager

    2 days ago

    Johannesburg, South Africa Pillango Placements Full time

    **Gauteng**, JHB - South** **R 25000 - R 35000 Monthly Cost To Company** Our client is one of South Africa's largest manufacturers of food packaging solutions. A **Call Centre Manager** is required to oversee internal sales, to make sure the customer's needs are met and stock is available, as well as to manage the Call Centre. The position will be based in...

  • Call Centre Manager

    13 hours ago

    Johannesburg North, South Africa Paradigm Recruitment Full time

    Call Centre Manager - JHB North **Requirements**: Own vehicle & SA Driver’s License Must have Call Centre Supervisory or Management experience IT Industry experience would be an advantage Excellent communication skills Must be very patient and have previous experience training junior call centre staff Should be service orientated and strive for...

  • Call Centre Manager

    2 weeks ago

    Johannesburg, South Africa Goldman Tech Resourcing Full time

    **Job Information** - Location- Recruitment Agency / Vacancy in Johannesburg- Salary- R480k -R360k p/a- Job Type- Permanent- Education- Degree/Diploma- Experience- 3-4 years- Reference- Callcentre- - it.careers(at)goldmantech.co.za- Fax- 0866688041We have an amazing opportunity for a Call Centre Manager in Johannesburg - 3-4 years’ call centre experience -...

  • Call Centre Manager

    3 days ago

    Johannesburg, South Africa Kontak Recruitment SA Full time

    Sandton, Johannesburg** Call Centre Manager (Insurance) (JB1868)** Morningside, Sandton R35 000 - R38 000 per month Duration: Permanent **Company Overview** Our client is a MFC that was established in 1999 and has been operating for more than 20 years in South Africa, covering the length and breadth of the nation. The successful applicant will require the...

  • Call Centre Management

    2 days ago

    Johannesburg, South Africa NTT Ltd Full time

    At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

  • Call Centre Manager

    7 days ago

    Johannesburg, South Africa Recruitment Legends Full time

    Job Title: Contact Centre Manager Head Recruitment Legends Job Purpose: The Contact Centre Manager is responsible for ensuring the Contact Centre meets defined standards by providing necessary competencies, tools, and resources. The manager oversees Contact Centre operations, manages the performance of staff, and maintains client relationships. Minimum...

  • Call Centre Manager

    3 weeks ago

    Johannesburg, Gauteng, South Africa Kontak Recruitment Full time

    Call Centre Manager (JB5091)Location: RandburgSalary: R35000 – R50000 per monthWe are seeking an experienced Call Centre Manager with a proven track record in implementing CRM systems and managing high-performing inbound call teams. This role requires a strong focus on customer service excellence, operational efficiency, and leveraging technology to...

  • Group Call Centre Manager

    2 weeks ago

    Johannesburg, South Africa Richfield Graduate Institute of Technology Full time

    The Group Call Centre Manager is responsible for overseeing all aspects of call centre operations, ensuring optimal performance, team development, and customer satisfaction while driving target achievement and operational efficiencies. Group Call Centre Manager duties and responsibilities: **Operational Management** - Lead the daily operations of the call...

Call Centre Manager/director

3 weeks ago

Johannesburg, South Africa ES Recruitment Full time

Company looking for a Call Centre Manager/Director in JHB

Must be SA Citizen

Complete spec available upon request

**Must be currently a Call Centre Manager/Director**

**Please do not submit CV if you have not been a CC Manager/Director