Travel Consultant

**Do you enjoy the buzz of closing a sale?**

Do you enjoy interacting with people from different cultural backgrounds? Would you like to join a multicultural and hardworking team in an entrepreneurial environment where boundaries in the global travel industry are challenged and new ideas and out-of-the-box thinking are welcomed and encouraged?

Enchanting Travels Is a passionate, vibrant and innovative company specializing in creating exceptional tailor-made journeys for discerning travelers to more than 75 countries in Asia, Africa, Latin America, Europe and Oceania.

Founded in 2004, Enchanting Travels is part of Travelopia, the world's leading collection of experiential travel brands. We are a multicultural team with over 200 individuals from 17 nationalities working from our offices in the USA, Germany, India, South Africa, Costa Rica and Kenya.

**We are currently searching for German-speaking Travel Sales Consultants based in South Africa to join our Cape Town-based sales team.**

**Why would you want this job?**

Who doesn’t love to talk about travel? And for you this is an opportunity to do it as a career This is a really unique sales opportunity for many reasons - here are a few:

- The people you work with. We are a very dynamic international and multicultural team where you will be challenged and have countless opportunities to broaden your horizons.
- Our pool of managers, trainers and coaches will guide and support you while pursuing a personalized approach to help you succeed and grow.
- We invest considerable time and resources in the growth and development of our team.
- After the initial training, you will have considerable flexibility in your working hours.
- Having an impact.
- You create memories of a lifetime for our guests through the joy and wonder of personalized travel which often have a deep impact on their lives.
- In addition to this, we listen to our team members’ ideas and suggestions, irrespective of their seniority, which gives you an opportunity to shape your own and our company’s path.
- Base Salary plus OTE, Health and retirement benefits, 21 days of paid leave per year, travel benefits.

**What do we expect from you?**
- You are German-speaking and are comfortable speaking with our guests based in Germany, Austria and Switzerland.
- You enjoy communicating with people with diverse backgrounds and personalities. This entails excellent listening skills and the ability to bring travel experiences to life and to build trust.
- You strive to exceed expectations.
- You thrive on guest satisfaction, are a problem solver and can think on your feet.
- You have outstanding mental agility which enables you to connect the dots - the insights you gain about our guests’ travel dreams and the experiences possible in multiple travel destinations. 3+ years of sales or client advisory experience.
- You have previous travel industry, sales or customer service experience with international people.
- Must have some travel experience in Europe, Asia, Africa, North or South America continent.
- Demonstrable track record in a b to c sales role, ideally within the travel or luxury goods sectors, have a laser like attention to detail and a drive to succeed.
- Collaborative working style and genuine passion for excellence in customer care.

**Diversity and Inclusion**:
We believe people are happier and perform best when they are able to be their true self, and that diverse teams deliver better results.

Together we will cultivate a diverse, equitable and inclusive environment, where everyone can flourish. We are committed to driving change through increasing awareness of, and counteracting, unconscious bias; building an inclusive culture, and embracing diversity in all its dimensions.

If you are interested in this role please send in your CV with a cover letter. We look forward to getting to know you

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