Senior Fund Administrator: Custodian Services

**Role purpose**:
**Role Responsibilities**

**1. Custodial Administration**
- Log and manage custodian changes, ensuring all updates are properly recorded and implemented where applicable.
- Support projects and the Change Team by addressing any CSDP (Customer Solution Delivery Process) requirements.
- Maintain and update the CSDP contact list for OPS, ensuring accuracy and accessibility.
- Provide addendums on behalf of Curo in response to structural changes within the business.
- Communicate relevant custodian information across the organisation to ensure alignment and awareness.
- Identify errors, rectify omissions, and enhance systems and procedures to drive continuous

**2. Reconciliations & Reporting**
- Perform regular reconciliations of custody accounts to ensure transaction accuracy and integrity.
- Support regulatory reporting requirements, maintaining compliance with industry standards and guidelines.

**3. Compliance & Risk Management**
- Ensure all custodial activities comply with regulatory requirements and internal compliance standards.
- Maintain the CSDP issues log for all custodians, supporting Global Annual Surveys and Meetings.
- Oversee the KYC and recertification process for Curo, ensuring adherence to regulatory obligations.
- Prepare and issue mandate letters authorising Curo to instruct on new accounts.
- Complete the Global Custody Survey on behalf of Curo and its clients, ensuring accurate and timely submission.
- Provide the Curo Authorised Signatory List annually for all teams, ensuring up-to-date records.

**4. Client & Stakeholder Coordination**
- Organise and facilitate meetings between Curo and the Custodian to address and resolve escalated queries.
- Coordinate meetings for the onboarding of new accounts and Custodians, ensuring a smooth setup process.
- Arrange and support training sessions between Curo and the Custodians as needed.
- Participate in ad hoc due diligence visits with clients upon request, providing necessary insights and support.
- Collaborate with internal teams to continuously improve and streamline custodial processes.

**Competencies**
- **Adaptability**: The ability and willingness to be flexible, to adapt to and work effectively within a variety of changing situations and with various individuals and groups.
- **Attention to Detail**: The ability to thoroughly focus on the finer aspects of a task, ensuring accuracy, completeness, and quality in their work.
- **Client Focus**: The ability to prioritise and address the needs and expectations of clients or customers, ensuring their satisfaction and fostering long-term relationships.
- **Effective communication skills**:The ability to clearly convey information, ideas, and expectations through various channels, while also listening actively and understanding others' perspectives.
- **Numerical skills**: The ability to understand, interpret, and work with numbers effectively.
- **Problem-Solving & Analytical Skills**:Ability to identify, analyse, and develop effective solutions for complex issues using critical thinking and derive meaningful insights.
- **Time Management**: The ability to effectively manages time and resources to meet deadlines, prioritises tasks based on importance and urgency, balances multiple tasks and projects efficiently and handles interruptions effectively.

**Qualification and Experience**:

- Bachelor’s degree in Accounting, Finance, Economics, or related field
- Diploma or course in SA Financial Market Instruments will be an advantage
- Business Analysis will be advantageous
- End-to-End HiPortfolio knowledge.
- Exposure to systems control or audit articles advantageous.
- Proficient Microsoft Office Suite.