Debtors Manager

4 days ago

Isando, South Africa Taylored Appointments Full time

**Purpose of the role**:
To manage the debtor’s billings and collections team in order to achieve the required targets in a timely manner, optimise cash flow, and contribute to profitability and sustainable growth for stakeholders while focusing on excellent service delivery.

**Academic Qualifications**:
Essential:

- Relevant Finance Diploma/Degree
- Valid driver’s license

Advantageous:

- Relevant post-graduate Diploma/Degree

Note: Quarterly national travel to conduct customer visits will be required, including monthly local visits.

**Work Experience**:
Essential:

- Minimum 7 - 10 years of debtors management experience
- Minimum 1 - 3 years of management experience
- Previous experience working with debt collection agencies and attorneys
- Exposure to dealings with Government departments or structures and Corporate companies

Advantageous:

- Previous experience in collecting from individuals

**Knowledge**:
Essential:

- Broad cross-functional knowledge of Operations, Sales, Customer Service, IT
- Knowledge of various legislation (e.g. National Credit Act, Protection of Personal Information Act (POPI), Companies Act, Consumer Protection Act etc.)
- Basic knowledge of LRA and BCEA
- Advanced knowledge of collection systems
- Basic knowledge of contracts
- Advanced Financial Acumen
- Broad Business Acumen
- Broad understanding of banking systems and processes
- Keep abreast of legislative and financial changes (e.g. interest rates, chargeback rules, etc.)

Advantageous:

- Broad knowledge of SAGE X3 and Wizard
- Advanced Car Rental / Fleet Management Industry acumen
- Developed knowledge of credit management principles
- Basic knowledge of liquidations and business rescue procedures]

**Skills**:
Essential:

- Well-developed numerical reasoning and interpretation skills for reconciliation
- Well-developed advanced written comprehension and reasoning skills
- Well-developed discretionary skills to negotiate with customers
- Well-developed analytical and diagnostic skills to evaluate situations using multiple sources of information
- Well-developed solutions and problem-solving skills
- Multi-tasking skills
- Computer, technology, and systems skills (Advanced MS Excel, MS Office literacy, working knowledge of other operating systems e.g. Sage and Wizard)
- Highly developed communication skills
- Well-developed Internal resilience (EQ) and interpersonal skills
- Well-developed conflict resolution skills
- Ability to coach and mentor others

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