Chief Shared Services Officer

4 days ago

Glenvista, South Africa Rand Water Full time

**Job Advert Summary**:
**Minimum Requirements**:

- Minimum Education: A Bachelor’s Honours Degree in Business Management or equivalent NQF Level 8 level qualification.
- Desired Education (added advantage): A Recognized Master’s Degree in Business Management or equivalent Management Degree (e.g. MBA or MBL) at NQF Level 9.
- Minimum Experience: 15+ years’ combined managerial experience in any of the Shared Services functions.
- Desired Experience: 5 - 7 years’ exposure to broad management at executive level operating in a complex water sector or similar environment.

**Primary Duties**:

- Drive the conceptualization and execution of the integrated Shared Services Strategy in line with the overall Rand Water Strategy.
- Conduct Market Analysis to review and align the Shared Services Operating Model in line with Rand Water’s new value proposition.
- Provide strategic and innovative support services solutions in order to deliver just-in-time services to ensure plant availability and uninterrupted water supply.
- Ensure effective monitoring and evaluation of business processes and service delivery obligations within the Shared Services Business Units.
- Continuous improvement and alignment of Quality Management Systems as well as overall compliance to mandatory and statutory compliance requirements within the area of operations regulatory standards.
- Drive an integrated risk management approach to support the strategy.
- Ensure Legal, statutory and legislative compliance.
- Proactive communication with internal and external stakeholders.
- Marketing and brand positioning of Rand Water.
- Ensure improved stakeholder interface and management.
- Provide an integrated HR service offering to the business and ensure adequate projections for demand and supply of skills to sustain the future Rand Water business.
- Oversee compliant Supply Chain and sourcing Management processes supporting all Business units.
- Implement enabling ICT and OT solutions that drive organizational and process efficiencies.
- Oversee the overall financial management activities within the Shared Services Business Unit.
- Oversee performance outputs within the Shared Services Business Unit, submissions to CEs office, Board, and Board committees, including the shareholder and other external stakeholders.

**Knowledge**:

- Minimum Knowledge: Bill of Rights, Water Services Act, PFMA, CIDB, FIDIC, SANS, ISO, etc.
- Desired Knowledge: GIS and best global practices and trends.
- Extensive knowledge and understanding of bulk water services/utilities environment in large corporates.
- In-depth knowledge of relevant statutory requirements impacting on the water industry and general government initiatives that relate to the water industry.

**Skills**:

- Strategic Thinking
- Excellent Transformational Leadership
- Business Acumen
- Revenue Generation
- Stakeholder Relations Management
- Strong Analytical Skills
- Managing multi-disciplinary teams
- Negotiation Skills
- Written and Verbal Communication Skills

**Attitude**:

- Deciding and initiating action
- Planning and organizing
- Coping with pressure and setbacks
- Maintaining stakeholder relations and managing unrealistic expectations
- Adhering to best practices and ethical standards
- Presenting and communicating information
- Analyzing trends and patterns

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