Sales Operations Analyst

4 days ago

Gauteng, South Africa TRAILD PTY LTD Full time

**TRAILD**: Who are we?

TRAILD is a dynamic, fast-growing SaaS company that streamlines, automates and protects Accounts Payable.

Just as your bank provides always on risk protection for your credit card, TRAILD provides a similar level of security to help businesses protect their B2B payments from fraud, errors and mistakes.

Our specialised Accounts Payable software integrates with leading business ERP systems like SYSPRO, Acumatica, MYOB, and EPICOR to help clients make their AP process more streamlined, automated and secure.

We have a rapidly growing client base, so you are about to board the rocket ship at the right time. This is an opportunity to make a real impact and with your help we can support more businesses digitise their existing operations with enhanced automation and security.

Hear how TRAILD customers speak about us here.

**The Role: Want to be a part of our exciting growth journey?**

We are looking for a talented, passionate, and motivated individual to join our team as a Sales Operations Analyst where you will play a critical role in the operational system of a fast growing sales and marketing team.

You will proactively work through a range of task from data/lead management, CRM (Pipedrive) processes, sales and marketing reports and standard operating procedure (SOP) document creation.

**Key Responsibilities**
- Lead management, including washing leads against existing records, preparing for distribution, loading leads into CRM, and enriching leads with public data.
- Running sales and marketing reports from CRM and industry sources.
- Conducting basic sales lead analysis (lost reasons, conversion, ERP performance, and forecasting).
- Implementing operational actions based on reports, such as distributing weekly reports to the senior leadership team, notifying sales managers of sales rep adherence, and managing lead distribution.
- Assisting in testing sales & marketing automations and journeys within Pipedrive before implementation.
- Preparing customer proposals and seeking new lead opportunities from online sources.
- Documenting procedures in Confluence for shared access and clarity

**Who You Are**:

- Recent university/college graduate with a degree in Operations logistics, Business, Analytics or related Preferred
- Knowledge of CRM platforms (Pipedrive, HubSpot, or Salesforce) and a champion of Microsoft Office Suite particularly Excel, PowerPoint, and Word.
- A thinker with a technical or operational mindset, ideally with a touch of experience in Accounts Payable, ERPs, or the pulsing life of a startup.
- Strong written English skills and a digital native at heart
- Proactive, with a willingness to ask questions and learn.
- Eagerness to improve processes and take initiative beyond assigned tasks.
- Intrinsically proactive, with a curious mind that doesn't shy away from questions.
- A natural go-getter, driven to excel and innovate beyond the confines of your role.
- Strong collaborator with an attitude embracing growth, hands-on execution, adaptability, and the scale-up spirit.

**The Perks of Working at **TRAILD
- Flexibility: we offer a range of remote, hybrid and flexible working options
- Global team: we are growing across APAC, NA and EMEA and have team all across the world.
- Our team genuinely loves working at TRAILD: we scored 100% on our 2023 eNPS survey.

Please note that the final applicants for this job will be asked to consent in writing to a police check / criminal background check to the extent permitted by law in your jurisdiction of employment

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