Credit Controller

2 weeks ago

East London, South Africa Eduvos Full time

**Job Advert Summary**:
Eduvos is looking to employ a **Credit Controller** at our **East London campus** on a permanent basis.

**Type of appointment**:
Permanent

**Purpose**:
**Minimum Requirements**:

- National Diploma Financial Accounting / Credit Management or Degree in Finance
- At least one to two years’ experience in a debt collection role

**Duties and Responsibilities**:
Contact sponsors and students to collect debt
- Review age analysis to establish aging on debt and prioritise accounts
- Contact sponsor/student to discuss overdue account and request payment
- Document further payment arrangements made and additional notes from the conversation
- Share debit order/AOD authorization form where required
- Obtain consent to share student / sponsor information with external funding provider
- Conduct settlements (on non-current debt)

Maintain student account status
- Ensure all account statuses are correct
- Update bio information when required
- Identify accounts for handover

Attend to customer queries
- Collaborate with internal stakeholders for resolution of queries
- Feedback to customer on outcome

On-site money collection (Cashier)
- Receive cash / card payment
- Create receipt
- Prepare banking slip
- Safeguard of monies received

Support Enrollment process for new and returning business
- Executed as per debt collection policy
- Collection of first month’s installment
- Conduct credit vetting

Student suspension
- Review all overdue accounts
- Identify possible suspension students
- Obtain consent to provide information to external funding providers
- Inform internal stakeholders of possible suspension of students
- Demand payment from student/sponsor
- Non-payment accounts suspended
- Unblock of suspended students where payment has been made
- Inform internal stakeholders of suspended students
- Identify students to be terminated / handover

**Functional and Behavioural Competencies**:
**Functional Competencies**:

- Proficiency in MS Office
- Ability to work with numbers
- Understanding of credit management systems
- Able to work well under pressure
- Conflict Management Skills

**Behavioural Competencies**:

- Initiative and responsibility
- People leadership and development
- Constructive teamwork
- Effective communication (verbal and written)
- Analysis and judgment / problem solving
- Systematic approach (planning and organising)
- Steadiness (emotional tenacity)

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