Snr Manager: SAP Retail and Logistics

7 days ago

Centurion, South Africa BCXP Full time

Business unit, Department, Reporting Business Unit Digital Platform Solutions Department

**Application Solutions SAP CoE Span of Control Direct**: 14, Indirect reports: 13 (Excludes PC & LB) Job grade M4
Core Description
Complete projects and deliver quality solutions to clients in time, within budget and to agreed scope. Ensure projects and solution deliveries have the required documentation, testing plans, etc.
Meet deliverable requirements/service level measures/specific targets. (e.g.: Meeting SLAs confining to quality requirements)
Drive and actively participate in designing and developing fit for purpose solutions for clients through obtaining and analyzing business requirements and researching best practice (R&D).
Generate leads and identify opportunities to sell new solutions to clients. (e.g.: Feasibility analysis of Retail processes that can generate new SAP business)
Respond to client RFP's
Ensure that all potential risks that may impact on the performance and success of the department are identified, escalated and mitigated
Ensure high quality work processes during all support/project cycles through the defect management process to ensure a high-quality solution.
Create re-usable solution, process or work product (Technical/Non-Technical) that can save time, efforts and eliminate errors of self/others.

**Knowledge dissemination. (e.g.**: Conduct Technical/domain training to enhance skills of team members)
Ensure personal billable hours meet agreed target ranges
Submit timesheet in time according to BCX policies and procedures.

**Knowledge creation and storage. e.g.**: Document all new processes/activities, configuration and store on the knowledge management server
People Management i.e. assigning the roles and responsibility among the SAP COE IT Service Delivery team members; oversee and review all staff activities and guide them in managing time and deliverables, planning for the staff trainings as per the prevailing business needs, provide coaching and guidance and ensure that the necessary training takes place, successfully implement performance management and career development strategies and processes in alignment with BCX policy and guidelines, conduct performance reviews at least bi-annually and in alignment with BCX’s policies and procedures
Financial Management i.e. Accurately verify billings to clients at all times
7 years’ experience i n a SAP Retail and Logistics environment. The experience must include relevant exposure to the ICT sector and preferably within an SAP Consulting environment of which at least 2 years at management level.
S/4 HANA experience preferred of which 2 years is at senior specialist level.
OR
Grade 12 & 9 years’ experience of which at least 2 years on management level of which at least 2 years on management level. The experience must include relevant exposure to the ICT sector and preferably within an SAP Consulting environment of which at least 2 years on management level. Certifications SAP certified Professional Memberships in Relevant Industry Level of Engagement & Span of Control
Engagement will all levels within the organisation, internal and external to the business. Special Requirements / Employment Condition Drivers Licence and Reliable Vehicle - both required Prepared to Travel and Engage with clients direct. Workplace / Physical Requirements Hybrid Remote Worker Billable

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