Front Office

7 days ago


Cape Town, South Africa Cozy Cape Town Full time

**Reception & Guest Interaction**

**Location**: Atlantic Seaboard / Hout Bay, Cape Town

**Industry**: Hospitality & Property Management

**Role Overview**

We are seeking a friendly and professional **Front Office / Guest Communication Agent** to manage guest interactions during the afternoon and evening. The role includes **check-ins, guest reception, drinks service, and guest communication**. This position bridges the guesthouse and our property management company by handling guest messages, coordinating check-ins, and ensuring that late-day operations run smoothly.

**Key Responsibilities**
- Welcome guests on arrival, handle check-ins/check-outs.
- Be available for guest queries and requests.
- Offer afternoon drinks or refreshments where applicable.

Guest Communication
- Respond to guest messages and calls (in coordination with property management).
- Manage booking updates and guest information.

Property Oversight
- Ensure property is secure, clean, and guest-ready in the evenings.
- Report any maintenance or housekeeping issues.

Service Support
- Assist with light hosting duties (welcoming, drinks, setup for evening guest comfort).

**Requirements**:

- Experience in hospitality, reception, or customer service.
- Excellent communication and guest relations skills.
- Friendly, welcoming, and professional demeanor.
- Flexible to work afternoons, evenings, weekends, and public holidays.
- Valid ID / work permit, bank account, and paperwork in order.

**Employment Details**
- **Hours**: Afternoon to evening, including weekends.
- **Type**: Full-time or part-time (flexible shifts).
- **Compensation**: Hourly or monthly salary depending on role level.

**Job Types**: Full-time, Permanent

Pay: R10 000,00 - R15 000,00 per month

Application Question(s):

- Can you please share your availability for evenings shifts (working hours, working days and transport issues ?)
- Are you currently able to work legally in South Africa ?

Work Location: In person



  • Cape Town, South Africa Front Office - The Twelve Apostles Hotel Full time

    **The Twelve Apostles Hotel and Spa** **Guest Liaison Officer (Permanent - Part-Time)** **Job Summary**: We are recruiting for a passionate and detail orientated Guest Liaison Officer to provide exceptional personalised service to our guests at all times by anticipating guests needs and exceeding expectations. **Organisational Positioning**: -...

  • Front Office Manager

    2 weeks ago


    Cape Town, South Africa Hyatt Regency Cape Town Full time

    Summary **Position Title**:Front Office Manager **Reports To**:Operations Manager **Position Summary**: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for...


  • Cape Town, Western Cape, South Africa Yasasvee Zenith Pvt Ltd Full time

    The Front Office Manager is responsible for overseeing the daily operations of the front office, ensuring excellent guest service and smooth administrative functioning. This role manages front desk staff, coordinates guest check-in and check-out processes, handles guest concerns, and ensures compliance with company policies and service standards. The Front...

  • Front Office Manager

    48 minutes ago


    Cape Town, South Africa WINK Aparthotels Full time

    Newly furnished Aparthotel in the City Centre seeking a Front Office Manager with at least 5 years experience in a Front office management role. PMS Semper experience will be beneficial. Valid Drivers Licence and Own transport. Ability to work hospitality hours/shifts. Management and operation of the Front Office department. all aspects of the guest...


  • Cape Town, South Africa Karen Tupper Recruitment Full time

    A 5* hotel in Cape Town is seeking to appoint a Front Office Duty Manager. Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all times. **DUTIES AND RESPONSIBILITIES**: - Greets guests of the hotel. - Assists...


  • Cape Town, South Africa 91 loop hostel Full time

    Front Office Manager for a Boutique Hostel In Cape Town CBD **Leadership and Supervision**: - Manage and train a team of receptionists, security guards, Duty Managers - Schedule staff shifts and handle HR-related tasks like leave requests - Motivate and support staff to provide excellent customer service **Customer Service and Operations**: - Oversee...


  • Cape Town, South Africa In The City Hospitality Full time

    ITC Hospitality Group is a fast-growing CBD-based and privately owned property letting and management company that has been in the industry for 20 years. The Company currently represents 4 and 5-star graded and serviced apartments located within the Cape Town CBD, Foreshore and De Waterkant areas. We are currently recruiting for an energetic, well-organised...


  • Cape Town, South Africa One&Only Cape Town Full time

    Front Office Coordinator (15088) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...


  • Cape Town, Western Cape, South Africa 91 loop hostel Full time

    Front Office Manager for a Boutique Hostel In Cape Town CBDOnly candidates with previous experience in a hotel or hostel will be considered.The ideal candidate MUST have previous front office management experience on a senior, reservations/bookings experience essential. Strong communicator, previous experience in a similar role will set you apart. Any...


  • Cape Town, Western Cape, South Africa Newmark Hotels Full time

    Job Advert SummaryThe Onyx Apartment Hotel is seeking an experienced and dynamic Assistant Front Office Manager to join our team. The ideal candidate will assist in overseeing all aspects of the Front Office operations to ensure an exceptional guest experience from arrival to departure. This role requires strong leadership, excellent communication skills,...