Tmc Assistant Operations Manager

3 days ago

Centurion, South Africa The Tolcon Group Full time

**Location**: Rooihuiskraal, Centurion Company: Tolcon Reports to: TMC Operations Manager
Qualifications and skills
Grade 12
10 years Incident Management Systems (IMS) or road traffic related or similar
Valid driver’s license
Intermediate computer literacy skills (MS Office)
Working knowledge of Road Incident Management Systems will be advantageous
Management experience within a road traffic control or operational/data management environment
Experience in congestion management/traffic management
Read, write and conversant in the English language and another 1 of the 11 official languages
Ability to work in a high-pressure environment and high stress tolerance
Ability to proactively make immediate assessments, decisions and give instructions to staff on live traffic-related incidents
Strong managerial skills
Driven to meet and improve Operational Key Performance Indicator requirements
Organizational, planning and problem-solving / analytical skills
Attention to detail
Team oriented and ability to motivate team (good people skills)
Assertiveness
Presentation skills
Negotiation skills
Working Knowledge of BCEA

**Responsibilities**:
Application of Incident Management Systems and processes with the aim of reducing travel times of road users as well as minimize occurrence and improve TMC responses
Ensure that Key Performance Indicators (KPIs) and timelines are met and improved upon (in collaboration with Supervisors and Training Coordinator) through quality control and monitoring measures put in place
Day-to-day management of TMC staff, including scheduling, performance management and ensuring that regular, progressive, and level
- appropriate training and supervision of staff takes place to constantly improve the service offering to the Client and road users
Management and review of TMC work for the various TMC staff
Scheduling (roster), activities, and personnel conduct within the TMC floor
Encouraging teamwork and development of staff professional skills set.
Ensuring compliance with SOP’s and managing updates as and when necessary
Participation in monthly Post Incident Assessments (PIAs)
Preparing and issuing of video footage
Preparing and Development of Event Plans and making sure they are activated correctly
Presenting TMC, Tolcon and FMS in the absence of the TMC Operations Manager
Ensure and coordinate the TMC Operations i.e. daily, weekly and monthly
Participate in TMC Staff recruitment process
Ensuring that the TMC Operations are aligned with the requirements of the Maintenance KPIs in terms of device status equipment reports for cameras, VMSs, VDS’s and ESS’s (per shift and daily)
Ensure and coordinate the TMC Employee Performance Reviews
Ensure and coordinate the TMC Performance Management
Ensure adherence to timelines
Review corrective actions
Recovery plan implementation

  • Traffic Management Operator

    1 week ago

    Centurion, South Africa The Tolcon Group Full time

    **Location**: GP - TMC 36 Assegaai Wood Road, Rooishuiskraal, Centurion, 0157Reports to: TMC Supervisor Qualifications and Skills **qualifications and skills**: Grade 12 At least 2 years Incident Management Systems or CCTV surveillance experience Conversant in at least 2 languages Computer literacy Assertiveness Good people skills Ability to cope with...

  • Traffic Management Operator

    3 days ago

    Centurion, Gauteng, South Africa Tolcon group Full time

    Company: Tolcon (FMS GP)Location: Rooihuis kraal, Centurion Reports to: TMC SupervisorQualifications and SkillsSuitable candidates must possess the following minimum qualifications and skills:Grade 12At least 2 years of Incident Management Systems or CCTV surveillance experienceConversant in at least 2 languagesComputer literacyAssertivenessGood people...

  • Traffic Management Operator

    4 weeks ago

    Centurion, South Africa Tolcon Group (Pty) Ltd Full time

    Qualifications and SkillsSuitable candidates must possess the following minimum qualifications and skills: Grade 12At least 2 years of Incident Management Systems or CCTV surveillance experienceConversant in at least 2 languagesComputer literacyAssertivenessGood people skillsAbility to cope with unusual work schedulesTeam playerStrong communication and...

  • Traffic Management Operator

    3 weeks ago

    Centurion, South Africa Tolcon Group (Pty) Ltd Full time

    Qualifications and Skills Suitable candidates must possess the following minimum qualifications and skills: Grade 12 At least 2 years of Incident Management Systems or CCTV surveillance experience Conversant in at least 2 languages Computer literacy Assertiveness Good people skills Ability to cope with unusual work schedules Team player Strong communication...

  • Operations Assistant

    2 weeks ago

    Centurion, South Africa Hello Group Recruitment Full time

    **Job Advert Summary**: We are seeking a motivated and detail-oriented **Operations Assistant** to provide crucial support to our operations team. This role will involve a variety of tasks, including administrative duties, pricing management, customer support, vendor coordination, and assisting with app testing. As you will be shadowing the Operations...

  • Operations Assistant

    1 day ago

    Centurion, Gauteng, South Africa The Legends Agency Full time

    Operations Assistant Salary: R25,000 R28,000/monthLocation: Onsite in CenturionDo you thrive at the intersection of finance, systems, and operations? We are looking for an experienced Operations Assistant to join a dynamic, high-performance team where precision, service delivery, and tech-savviness meet.Based in Centurion, this is a full-time, permanent...

  • Assistant Operations Manager Cpo Division

    2 weeks ago

    Centurion, South Africa TSU International Full time

    **VACANCY: TSU PROTECTION SERVICES - ASSISTANT OPERATIONS MANAGER - CPO DIVISION, CENTURION** **Job Feed**: **Minimum Requirements**: **Skills** - Grade 12 - Valid Driver's license - Own reliable transport - CPO qualification in all applicable unit standards - Advance Driving - Strong administration skills - Advanced medical/first aid training - Minimum...

  • Operations & Fulfillment Assistant | Centurion

    5 days ago

    Centurion, Gauteng, South Africa Bright Packaging & Raw Materials Full time

    OPERATIONS & FULFILLMENT ASSISTANTLocation: Centurion, GautengWe are looking for a reliable, detail-oriented Operations & Fulfillment Assistant to support our production and warehouse department at our Centurion branch.This role focuses on production support, packing accuracy, stock organisation, and smooth daily operations.The ideal candidate is hands-on,...

  • Operations Manager

    2 weeks ago

    Centurion, South Africa Hello Group Recruitment Full time

    **Job Advert Summary**: Our company based in Centurion, Gauteng is looking for an Operations Manager. The Q.Mart Operations Manager is responsible for all operational, technical, talent management and processes within the company. **Minimum Requirements**: - Completed Bachelors Degree - 2-4 Years Experience in a similar role - Attention to detail -...

  • Assistant Manager

    1 week ago

    Centurion, South Africa Mangwanani African Day Spa Full time

    Mangwanani African Spa is looking to hire 1 assistant/junior manager for our branch at Centurion, Royal Elephant branch in Gauteng. The assistant manager **ensures operational excellence by performing managerial tasks, such as scheduling, maintaining inventory, and/or evaluating employee performance**. Regardless of the industry they work in, which can vary...