Facebook Ads Account Manager

2 weeks ago

Cape Town, South Africa VA Central Ltd Full time

We're looking for a new Facebook Ad Account Manager to join our dynamic Social Media department. Ideal for someone with a keen interest in social media and an eye for detail/analysing statistics who is looking to get a fantastic start in the digital marketing industry.

**What you'll be doing as the Account Manager**:

- Setting up, managing and monitoring Facebook adverts for clients
- Branding design assets and creating new strategies with a focus on generating leads
- Using ads manager, Business Manager, and Business Suite on a daily basis
- Setting up social media accounts for clients where needed
- Generating reports and using results to enhance client campaigns
- Review campaigns regularly to spot any red flags and make appropriate changes
- Onboarding new clients via Teams/Zoom video call and screen sharing to run through the campaign/help them give us access to what we need
- Liaising with clients and general account management (setting up payments, sending invoices, attending conference/video calls, offering expertise in other areas of marketing, advising on the campaigns)
- Checking in with clients on a weekly basis via phone or video call
- Upselling other marketing products and services to clients, and introducing partner services.
- Troubleshooting any campaign-related problems by offering solutions or consulting with other teams internally
- Keeping our CRM up to date

**What we're looking for in the successful Social Media/Facebook Ad Account Manager**:

- Excellent/confident telephone manner is essential - there will be a lot of account management and dealing directly with clients on phone/Teams/Zoom
- Great team player who is willing to get involved
- Someone with a strong desire to learn (and you'll learn a lot)
- Strong eye for detail
- Some sales/customer service experience is preferred
- Excellent written, verbal, computer and organisational skills are a must.
- Knowledge of design, social media and PPC would be desirable.

**Hardware Requirements**:

- Own computer or laptop.
- ADSL/ FIBRE internet line.
- Headphones for use with our VOIP phone system.
- Anti-virus installed.
- UPS/Back-up Battery for load shedding

**Working hours**:Monday to Friday (9am to 6pm) UK Time.

**Job Types**: Full-time, Permanent

**Salary**: R18,000.00 - R20,000.00 per month

**Education**:

- Bachelors (required)

**Experience**:

- Facebook account Management: 2 years (required)

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