Social Media and Marketing Assistant

2 days ago

Kempton Park, South Africa C & G (Hospitality) Recruitment Full time

Implement and manage the social media strategy.
- Highly proficient in all social media platforms including, but not limited to such as Facebook, Twitter, Instagram, Google My Business, LinkedIn, TripAdvisor, Pinterest etc.
- Define most important social media KPIs.
- Copywriting and designing social media pages and ensuring content is informative and appealing.
- Collaborate with Marketing, Sales and Product Development teams as well as General Managers on area specific issues or social media marketing initiatives.
- Manage and oversee social media content including the Company Website.
- Measure the success of every social media campaign.
- Keep abreast of the latest social media best practices and technologies.
- Use social media marketing tools such as Google Analytics.
- Monitor SEO and user engagement and suggest content optimization.
- Communicate with industry professionals and influencers via social media to create a strong network.
- Provide constructive feedback.
- Engage with customers promptly and professionally through the use of social media platforms.
- Maximizing social media followers and increase social media and website traffic.
- Blog writing.
- Organize and participate in events to build community and boost brand awareness.
- CUSTOMER SERVICE
- Provide customer service where required.
- Ensure familiar with rates to access Lounges per partner as well as Lounge operating hours.
- Deal with customer complaints in a professional manner, if necessary, escalate to Key Accounts Manager or CEO.

Compulsory Requirements:

- Must be maths literate and English literate at matric level and ELSA Intermediate NQF2.
- Marketing, PR or similar relevant qualification.
- Minimum of 3 years similar experience.
- Understanding of SEO and web traffic metrics.
- Experience with audience and buyer persona research.
- Good understanding of social media KPIs.
- Familiarity with web design and publishing.
- Proficiency with MS office software packages.
- Must have excellent interactive skills.
- Highly positive individual.
- Must be able to cope with repetitive routine.
- Must be able to work unsupervised.
- Team Player
- Professional in behavior and appearance.
- Very fluent in English.
- Customer service focus.
- Very good organizational skills.

**Salary**: R25,000.00 - R30,000.00 per month

Application Question(s):

- Do you have a CLEAR criminal record?
- Do you have a CLEAR credit record - if debt rescue please mention?
- Are you Covid vaccinated as per the company requirements?
- Do you reside in Johannesburg in order to do a in-person face to face interview in Kempton Park?
- Do you have a valid Marketing, PR or relevant qualification?
- Please list your all your software packages?
- Do you have a valid South African ID?

**Education**:

- Diploma (required)

**Experience**:

- Marketing or Digital Online Design: 3 years (required)
- SEO or webtraffic metrics: 3 years (required)
- Social Media Key Performance Indicator: 3 years (required)

**Language**:

- Excellent English (required)

License/Certification:

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