Branch Manager
7 days ago
**Introduction**
Our client, who is a well established manufacturer, is looking for an experienced branch manager to lead their retail office in Johannesburg.
**Duties & Responsibilities**
The provided information outlines the responsibilities and tasks involved in the general management of a branch. The key duties and roles include:
Administration: Ensuring necessary administrative procedures are in place.
Liaison: Acting as the primary liaison between the branch, staff, and office management, providing information and responding to requests.
Goal Achievement: Overseeing and achieving organizational goals while maintaining an efficient and positive work environment.
Scheduling: Supervising the daily scheduling of installers and sales consultants for overall team performance.
Administrative Duties: Performing various administrative tasks such as generating memos, letters, and spreadsheets.
Client Database: Maintaining client databases, tracking accounts, and overseeing invoice workflows.
Team Management: Managing sales and installations coordinators, providing reports, and handling overtime and leave requirements.
Budgeting: Developing and submitting annual budgets and quarterly forecasts for approval.
Business Growth: Managing and developing the Business-to-Business portfolio in collaboration with other branches.
Sales Strategy: Creating a sales strategy broken down into channels and product ranges.
Competitor Analysis: Monitoring market trends, pricing, and services offered by competitors.
Sales Commission: Managing the sales commission structure aligned with company objectives.
Customer Relationships: Building relationships with key strategic customers and professional bodies.
Showroom Management: Keeping the showroom up to date and ensuring professional customer service.
Order Management: Ensuring all orders are correctly uploaded and handling follow-ups.
Financial Management: Monitoring operating expenses against budgets and ensuring compliance with procedures.
Asset Safeguarding: Ensuring the protection of branch assets.
Team Development: Coaching and mentoring team members for personal development.
Leave Management: Ensuring effective leave and absentee management.
Training: Coordinating and driving the training of sales staff and installers.
Product Development: Providing strategic input into key projects for new product development.
Installation Team Efficiency: Monitoring and providing feedback on the efficiency of installation teams.
Customer Support: Reviewing and analyzing customer support levels and reporting to management.
**Desired Experience & Qualification**
Bachelors Degree in Business Administration/Management or other relevant qualification.
A minimum of 5 years proven experience in a leadership role.
Drivers licence and own reliable vehicle.
**Interested?
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